Brand Certified
Enterprise Rent-A-Car
4.2(418 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
7919 W Broad St, Richmond, VA
23294, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(804) 346-8666
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/va/richmond-broad-enterprise-2113.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Richmond, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Broad & Enterprise location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.2
418 reviews
5 stars
280
4 stars
54
3 stars
14
2 stars
11
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their helpfulness and accommodating nature.
Vehicle Condition
Several reviews mentioned issues with the cleanliness and condition of the rental cars, including dirty interiors and unpleasant odors.
Reservation Issues
There were multiple complaints about reservations not being honored or vehicles not being available upon arrival, leading to frustration among customers.
Timeliness
While some customers experienced prompt service, others reported long wait times for vehicle pickup and drop-off.
Overall Experience
Despite some negative feedback, many customers expressed satisfaction with their overall experience and indicated they would return.
- JBJo ButlerFeb 15, 20265.0Process was easy from start to finish, everyone was pleasant, professional and knowledgeable
- LILynn IveyFeb 14, 20265.0I could leave my car on your lot. Very friendly personnel, reasonable cost. Great service all around.
- JWJames WhiteFeb 5, 20265.0Even though didn't have my sekected car helped make my visit successful.
- LALuke AdamsJan 23, 20265.0Fantastic experience with this Enterprise location! Staff was very friendly at pickup and drop-off. Reserved vehicle online was not available at time of pickup and staff accommodated a similar vehicle with ease! Will use this specific location again!
- GMGrace MavodzaJan 21, 20265.0At this point I think I can chalk it up to brand loyalty. No matter where I am and no matter the occasion, Enterprise has always come through for me and my rental needs. I have occasionally ventured to use other companies and usually ended up regretting it. From customer service to vehicle options, I'm grateful to the Enterprise team and fleet.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Richmond, VA offer?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
What are the operating hours for Enterprise Rent-A-Car on weekdays?
The Richmond, VA location is open from 8 AM to 6 PM Monday through Friday.
Is Enterprise Rent-A-Car open on Sundays?
No, the Enterprise location in Richmond is closed on Sundays.
Does Enterprise Rent-A-Car in Richmond accept credit card payments?
Yes, they accept American Express, Discover, MasterCard, and Visa, as well as cash and check.
Can I reserve a rental car online for the Richmond Enterprise location?
Yes, reservations can be made online via their official website.
Does Enterprise Rent-A-Car offer special rates for weekends?
Yes, they have great weekend rates available; you can book them through their deals page.
Where is Enterprise Rent-A-Car located in Richmond?
It is located at 7919 W Broad St, Richmond, VA 23294.
What nearby restaurants can I visit before or after renting a car at Enterprise?
You can visit Outback Steakhouse or Hooters, both located near the Enterprise rental location, for a meal.
Are there other car rental agencies near Enterprise Rent-A-Car in Richmond?
Yes, nearby options include Alamo Rent A Car, Avis Car Rental, and Budget Rent A Car for additional rental services.
What nearby places of interest are convenient for customers visiting Enterprise Rent-A-Car?
Customers might also explore furniture stores like U-Fab Interiors or entertainment spots such as Lewis & Hitchcock nearby.
Brand Certified Facts from Enterprise Rent-A-Car
This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
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