Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Richmond, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Laburnum Avenue location today.
Location
Hours
Reviews
3.9
541 reviews
5 stars
320
4 stars
69
3 stars
38
2 stars
16
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Reservation Issues
Numerous complaints were made about overbooking and unfulfilled reservations, leading to significant customer dissatisfaction.
Vehicle Condition
Several reviews mentioned receiving dirty or poorly maintained vehicles, which negatively impacted the rental experience.
Communication Problems
Customers reported issues with communication, including lack of follow-up on complaints and misinformation regarding vehicle availability.
Mixed Experiences
While some customers had positive experiences, others expressed frustration with service inconsistencies, indicating a divide in overall satisfaction.
- VJVeda JohnsonNov 14, 20255.0Awesome customer service and nice choices to select from.
- SDSara DozierNov 10, 20255.0Great experience. Seamless from check in to check out. Clean vehicle. Great on fuel. Great accomodations. Staff was amazing
- CCCapalot_RamNov 10, 20255.0Excellent service!
- LSléger styleNov 7, 20255.0Nice folks !
- JEJason EdwardsOct 29, 20254.0Top notch service my car was a more than expected
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car in Richmond, VA located?
Enterprise Rent-A-Car is located at 5105 S. Laburnum Ave, Richmond, VA 23231.
What types of vehicles can I rent at Enterprise Rent-A-Car on Laburnum Avenue?
You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks.
What are the business hours for Enterprise Rent-A-Car on Laburnum Avenue?
The location is open Monday to Friday from 8 AM to 6 PM, Saturday from 9 AM to 12 PM, and Sunday from 12 PM to 4 PM.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, they offer discounts for active military members.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I reserve a rental car online for this location?
Yes, you can make reservations online through their website at enterprise.com/reserve.
What services are available at Enterprise Rent-A-Car on Laburnum Avenue?
Services include car rental, van rental, luxury car rental, and airport pick up.
What nearby dining options are close to Enterprise Rent-A-Car?
Nearby restaurants include Little Caesars Pizza, El Nopal II Mexican Restaurant, KFC, Classics Sandwiches & Subs, Captain D's, King's Wok, and Canastas Chicken for various fast food and ethnic cuisine options.
Are there any nearby places that can assist with travel or transportation needs?
Yes, nearby there is Airport Inn Motel for lodging, BP gas station for fueling, UPS Access Point location for shipping needs, and Redbox kiosks for rentals.
What shopping or service options are near Enterprise Rent-A-Car?
Nearby shopping and service locations include Lidl US supermarket, Laburnum Green Shopping Center, Eye Gallery Optical, CVS Pharmacy, Diamond Nails, and various beauty salons such as Rose's Dominican Salon and Rose Dominican Hair Salon.