Brand Certified
Enterprise Rent-A-Car
3.9(561 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
5105 S. Laburnum Ave, Richmond, VA
23231, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(804) 222-2700
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/va/richmond-laburnum-ave-2112.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Richmond, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Laburnum Avenue location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
3.9
561 reviews
5 stars
334
4 stars
70
3 stars
39
2 stars
16
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some praised the staff for being friendly and helpful, others reported poor communication and unprofessional behavior.
Reservation Issues
Numerous complaints about reservations not being honored, leading to significant delays and customer frustration.
Vehicle Condition
Concerns raised about the cleanliness and maintenance of rental vehicles, with reports of dirty cars and inadequate preparation.
Overall Experience
While some customers had positive experiences with quick service and good vehicle options, many expressed dissatisfaction with the overall management and reliability of the location.
- MCMary Canada2 days ago5.0Quick and easy pick up and drop off
- SCSarah Califano4 days ago5.0I checked in through the text message they sent to confirm! I arrived on time, waiting for the 2 guests ahead of me. Just a couple minutes. I provided my driver's license and boom, done. We walked out to the vehicle, looked it over and off I went. Great customer service! All the employees were upbeat and polite. I would highly recommend renting from this location.
- AGAshleigh GloverFeb 23, 20265.010 out of 10 would recommend. Great customer service.
- PWPamela WellsFeb 13, 20265.0Very helpful, very courteous and I got a great deal!!!!! Thanks guys, I appreciate you all.
- TNTherese NtibigaruraFeb 3, 20265.0This was not the first time I get a car from Enterprise. When I called to check if the car is ready they told me what kind of car they had for me and I told them that I can’t drive a small car. They went back to check and they find me a small SUV. That car was clean like new one. I had it like the whole month and I didn’t have any problem with it. I will come back again to get one from you and recommend my friends, relatives everyone who will ask me where to get a rental car!
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car in Richmond, VA located?
Enterprise Rent-A-Car is located at 5105 S. Laburnum Ave, Richmond, VA 23231.
What types of vehicles can I rent at Enterprise Rent-A-Car on Laburnum Avenue?
You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks.
What are the business hours for Enterprise Rent-A-Car on Laburnum Avenue?
The location is open Monday to Friday from 8 AM to 6 PM, Saturday from 9 AM to 12 PM, and Sunday from 12 PM to 4 PM.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, they offer discounts for active military members.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I reserve a rental car online for this location?
Yes, you can make reservations online through their website at enterprise.com/reserve.
What services are available at Enterprise Rent-A-Car on Laburnum Avenue?
Services include car rental, van rental, luxury car rental, and airport pick up.
What nearby dining options are close to Enterprise Rent-A-Car?
Nearby restaurants include Little Caesars Pizza, El Nopal II Mexican Restaurant, KFC, Classics Sandwiches & Subs, Captain D's, King's Wok, and Canastas Chicken for various fast food and ethnic cuisine options.
Are there any nearby places that can assist with travel or transportation needs?
Yes, nearby there is Airport Inn Motel for lodging, BP gas station for fueling, UPS Access Point location for shipping needs, and Redbox kiosks for rentals.
What shopping or service options are near Enterprise Rent-A-Car?
Nearby shopping and service locations include Lidl US supermarket, Laburnum Green Shopping Center, Eye Gallery Optical, CVS Pharmacy, Diamond Nails, and various beauty salons such as Rose's Dominican Salon and Rose Dominican Hair Salon.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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