Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Richmond, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Buford & Midlothian location today.
Location
Hours
Reviews
4.2
449 reviews
5 stars
297
4 stars
60
3 stars
23
2 stars
15
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Reservation Issues
Several reviews mentioned problems with reservations, including not having the reserved vehicle available and poor communication regarding inventory.
Vehicle Quality
Feedback indicated mixed experiences with vehicle quality, with some customers receiving older or poorly maintained cars.
Efficiency
Customers appreciated the quick service for both pick-up and drop-off, noting the staff's ability to handle busy periods effectively.
Negative Experiences
A number of reviews expressed dissatisfaction with rude staff interactions and unresolved issues, leading to a lack of trust in the service.
- EGEboni GibsonNov 8, 20255.0Good customer service and car was full and clean. Also it was fast and accurate service as well.
- MMMelissa MerinoNov 7, 20255.0Great selection! Staff is friendly and super helpful. I always have a great experience at this location. 100% recommend 👌
- MBMary BlantonOct 19, 20255.0They got us in and out and they were helpful and friendly Thanks
- FMFrances MontalvoOct 18, 20255.0Staff are so awesome
- TPthomas porterOct 1, 20254.0Enterprise customer service was outstanding.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Richmond, VA?
Enterprise Rent-A-Car is located at 8028-A Midlothian Turnpike, Richmond, VA 23235.
What are the operating hours of Enterprise Rent-A-Car at the Buford & Midlothian location?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 12:00 PM to 4:00 PM.
What types of vehicles can I rent from Enterprise Rent-A-Car in Richmond?
Enterprise offers a wide range of vehicles including rental cars, vans, luxury cars, and trucks with flexible rental options.
Does Enterprise Rent-A-Car Richmond offer any special deals or discounts?
Yes, they offer great weekend rates and discounts for active military personnel.
How can I make a reservation for a rental car at Enterprise in Richmond?
You can reserve your car online at their website: https://www.enterprise.com/en/car-rental-locations/us/va/richmond-buford-midlothian-2111.html or by calling +1 804-330-3030.
What payment options does Enterprise Rent-A-Car in Richmond accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Are the staff at Enterprise Rent-A-Car in Richmond English-speaking?
Yes, the staff speaks English.
What nearby services can help me if I need insurance when renting a car?
Nearby insurance agencies include GEICO Insurance Agent and Matthew Ventresca: Allstate Insurance, which can assist with car insurance needs.
Are there nearby places where I can grab a refreshment before or after renting a car?
Yes, nearby you can visit It's Me Tiffany Sheri', a smoothie and juice bar for a refreshing drink.
Can I find any storage or moving services near Enterprise Rent-A-Car in Richmond?
Yes, services like Southside Moving and Storage, Mid-Atlantic Moving & Storage, and Virginia Moving Solutions are located nearby to assist with moving and storage needs.