Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Richmond, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Richmond location today.
Location
Hours
Reviews
4.1
458 reviews
5 stars
303
4 stars
53
3 stars
19
2 stars
15
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, accommodating, and providing excellent customer service.
Reservation Issues
Several customers reported issues with vehicle availability despite having confirmed reservations, leading to frustration.
Quick Process
Many reviews highlight the quick and efficient check-in and check-out processes, making rentals easy.
Vehicle Quality
Customers generally appreciated the cleanliness and quality of the rental vehicles.
Staff Recognition
Specific staff members, such as Virginia, Natalie, and Jerome, received multiple commendations for their exceptional service.
- RRRegi ReggNov 13, 20255.0Everything was excellent!!! I will definitely be choosing Enterprise again, 1000%!!!!!!!!!!
- AWardell wynnOct 17, 20255.0They were very nice and flexible.
- JCJosh CromwellOct 16, 20255.0Really friendly staff here!
- AHAmber HendrixOct 10, 20255.0Pick up and drop off were very easy and this location has great customer service. Both Austin and Cynthia were extremely kind and helpful. Overall a good experience.
- TMTerry MosesSep 29, 20255.0If you need a good person ask for Christy she is a helpful an makes everything so much better for you . I highly recommend her. I'ma always do business through her. I really enjoyed my weekend with family an I old it all to her . She's a life saver . Very professional and caring . Please do business with her. I give her 10 stars .
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Downtown Richmond?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options to suit your needs.
What are the operating hours for Enterprise Rent-A-Car in Richmond, VA?
The Richmond location is open Monday through Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Richmond?
It is located at 207 E Main St, Richmond, VA 23219.
What payment methods does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I make an online reservation for a rental car at this Enterprise location?
Yes, you can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/va/downtown-richmond-2117.html
Does Enterprise Rent-A-Car offer any special discounts or services?
Yes, they offer discounts for active military members and provide services such as airport pickup and luxury car rentals.
Are there any places nearby where I can grab a meal before or after renting a car?
Yes, nearby you can visit Africanne On Main for African cuisine, 3rd Street Diner for classic diner fare, or Sandra's Pub for drinks and entertainment.
Is there an ATM near the Enterprise Rent-A-Car location in Downtown Richmond?
Yes, a Truist ATM is conveniently located nearby for your cash needs.
Where can I shop for clothing or boutique items near Enterprise Rent-A-Car?
Close to Enterprise, you can visit City Baby Showroom, Richmond Shopping Center, Immortal Forest boutique, or the thrift store Whilom Goods for a variety of shopping options.
Are there any notable landmarks or cultural centers near the Enterprise Rent-A-Car location?
Yes, the Greater Richmond Convention Center and St Alban's Hall, a historic landmark and museum, are nearby and worth checking out before or after your visit.