Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Richmond, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Richmond location today.
Location
Hours
Reviews
4.1
467 reviews
5 stars
312
4 stars
53
3 stars
19
2 stars
15
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and providing excellent service, with specific mentions of individuals like Cinthia, Virginia, and Natalie.
Reservation Issues
Several reviews highlighted problems with vehicle availability, including confirmed reservations not being honored and a lack of communication regarding inventory.
Cleanliness and Vehicle Quality
Customers generally reported satisfaction with the cleanliness and quality of the vehicles, although there were isolated complaints about receiving poorly maintained cars.
Efficiency
The check-in and check-out processes were frequently described as quick and efficient, contributing to a positive rental experience.
Mixed Experiences
While many reviews were positive, there were notable negative experiences regarding customer service and inventory management, indicating inconsistency in service quality.
- TJTameka Johnson6 days ago5.0Outstanding customer services!!!!
- DMDavid McAdooDec 29, 20255.0Outstanding staff with excellent customer service!!!! The clean cars are always on point! They always take care of my rental needs!!!
- IPIsuri PramodyaDec 12, 20251.0Very dissatisfied. They didn’t have the vehicle we booked.
- GAGregory ApkarianDec 9, 20255.0It was better than I expected. Courteous staff. Comfortable vehicle . Easy process. Quick execution. Pleasant experience.
- BWBobbi WanamakerDec 6, 20255.0I truly enjoyed my experience with Cinthia at the East Main location. The way she interacted with the staff and how well she engaged with customers felt welcoming and trustworthy.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Downtown Richmond?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options to suit your needs.
What are the operating hours for Enterprise Rent-A-Car in Richmond, VA?
The Richmond location is open Monday through Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Richmond?
It is located at 207 E Main St, Richmond, VA 23219.
What payment methods does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I make an online reservation for a rental car at this Enterprise location?
Yes, you can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/va/downtown-richmond-2117.html
Does Enterprise Rent-A-Car offer any special discounts or services?
Yes, they offer discounts for active military members and provide services such as airport pickup and luxury car rentals.
Are there any places nearby where I can grab a meal before or after renting a car?
Yes, nearby you can visit Africanne On Main for African cuisine, 3rd Street Diner for classic diner fare, or Sandra's Pub for drinks and entertainment.
Is there an ATM near the Enterprise Rent-A-Car location in Downtown Richmond?
Yes, a Truist ATM is conveniently located nearby for your cash needs.
Where can I shop for clothing or boutique items near Enterprise Rent-A-Car?
Close to Enterprise, you can visit City Baby Showroom, Richmond Shopping Center, Immortal Forest boutique, or the thrift store Whilom Goods for a variety of shopping options.
Are there any notable landmarks or cultural centers near the Enterprise Rent-A-Car location?
Yes, the Greater Richmond Convention Center and St Alban's Hall, a historic landmark and museum, are nearby and worth checking out before or after your visit.