Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Mechanicsville Turnpike in Richmond, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Richmond, VA or call us at (804) 321-5020.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
343 reviews
5 stars
200
4 stars
84
3 stars
31
2 stars
10
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude and unhelpful.
Staff Knowledge
Several reviews highlight the staff's knowledge and ability to assist customers with car issues, though there are instances of employees lacking basic information.
Store Environment
The store is generally described as clean and well-organized, with a good selection of parts, although some customers noted issues with stock availability.
Mixed Experiences
Customers report a wide range of experiences, from excellent service to frustrating interactions, indicating inconsistency in staff performance.
- JLJustin LanceDec 29, 20251.0Sold bad part, rude in store. When I expresssed frustration with 3 bad parts in a row their response was “eh happens” avoid Autozone but if you must at least go to another store. The way they were not surprised about the bad parts everytime shows you shouldn’t expect things to work. Stacks of returns on those desks.
- DSdylan staudtDec 17, 20255.0Great big help in checking my check engine light code and explaining what was wrong
- JAJenny ADec 2, 20255.0Friendly staff
- LRLeonel ReyesNov 22, 20255.0Nice people and very please, bilingual worker
- TTTreyNov 8, 20251.0Store manager only knows selected things and gets upset when asked why he is unable to perform basic tasks.. the lady that is normally is commercial does great.. The store manager cussed at me because he wasn't able to help me . He told me to wait until someone else comes to work
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts at 4001 Mechanicsville Turnpike in Richmond, VA?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sundays from 8:00 AM to 8:00 PM.
What types of products can I find at AutoZone Auto Parts in Richmond?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts.
Does AutoZone Auto Parts offer pickup and delivery options?
Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services.
How can I contact AutoZone Auto Parts at the Richmond Mechanicsville location?
You can contact the store by phone at (804) 321-5020 or by email at customer.service@autozone.com.
What brands are available at AutoZone Auto Parts in Richmond?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Richmond, VA?
The store is located at 4001 Mechanicsville Turnpike, Richmond, VA 23223, USA.
What nearby restaurants can I visit before or after shopping at AutoZone Auto Parts?
Nearby restaurants include Little Caesars Pizza, Hardee's, Wingstop, Popeyes Louisiana Kitchen, and Top's China, offering a variety of pizza, fast food, chicken, and Chinese cuisine options.
Are there any nearby car dealers close to AutoZone Auto Parts?
Yes, Fusion Auto Sales LLC and Harriet Salley Auto Sales are nearby car dealers where you can browse used cars or inquire about automotive services.
What nearby fuel stations are located near AutoZone Auto Parts?
Exxon and Speedway gas stations are nearby for convenient fueling before or after visiting AutoZone.
Can I find other shopping options close to AutoZone Auto Parts in Richmond?
Yes, nearby shopping options include Hibbett Sports for shoes and sporting goods, Dollar General for discount shopping, Central Furniture, and Rent-A-Center for furniture rentals.