Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Midlothian Turnpike in Richmond, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Richmond, VA or call us at (804) 232-1384.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
685 reviews
5 stars
380
4 stars
143
3 stars
70
2 stars
29
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised individual staff members for their helpfulness and friendliness, while others reported poor service and favoritism among employees.
Product Availability
Customers frequently noted issues with stock levels, with some expressing frustration over items being out of stock or incorrect parts being delivered.
Store Management
Feedback indicated dissatisfaction with upper management's professionalism and handling of customer complaints, leading to a lack of trust in the store.
Employee Knowledge
Several reviews highlighted the knowledge and expertise of specific employees, which contributed positively to customer experiences.
Overall Experience
While some customers had positive experiences and would recommend the store, others reported significant frustrations, leading to mixed overall impressions.
- ABAaron BooneOct 29, 20255.0Brandon, one of the staff members, was a blessing. I’m grateful for his assistance.
- CJchance johnsonOct 13, 20254.0Very helpful staff
- KCKenya CSep 19, 20254.0Chris helped me at the one on Midlothian. I needed to exchange/ return an item and he was very helpful in making sure I got my money back and the correct part that was needed.
- PGPilar GSep 9, 20251.0Horrible customer service, I was patiently waiting for my turn but the attendant saw her friend and helped him before me, despite me clearly being next. When I politely point it out , the attendant responded with unnecessary attitude. This kind of favoritism is unacceptable. Everybody deserves to be treated with respect. I hope management addresses this and reinforces basic customer service standards.
- DBDavid ButlerSep 8, 20255.0Best price best place most of time it's in stock friendly service also
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Richmond, VA?
AutoZone Midlothian Turnpike is open Monday to Friday from 7:30 AM to 10:00 PM, Saturday from 7:30 AM to 10:00 PM, and Sunday from 7:30 AM to 10:00 PM.
What types of auto parts and services does AutoZone in Richmond offer?
They offer a wide range of auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does this AutoZone location offer in-store pickup or delivery services?
Yes, AutoZone Midlothian Turnpike offers in-store pickup, curbside pickup, and same-day delivery services.
How can I contact AutoZone Auto Parts at 5801 Midlothian Tpke?
You can reach them by phone at (804) 232-1384 or by email at customer.service@autozone.com.
Where is AutoZone Auto Parts located in Richmond, VA?
It is located at 5801 Midlothian Turnpike, Richmond, VA 23225, USA.
Which major auto parts brands does AutoZone Midlothian Turnpike carry?
They carry brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there any pizza restaurants near AutoZone at 5801 Midlothian Tpke?
Yes, Pizza Hut and Marco's Pizza are nearby, so you can grab a meal before or after your visit to AutoZone.
What nearby auto repair or automotive service centers are close to this AutoZone location?
Nearby auto service providers include Spark Auto Service and Mike and Rand LLC, which can be convenient if you need repairs or tire services after buying parts.
Is there a hotel nearby where I can stay when visiting AutoZone Midlothian Turnpike?
Yes, the Turnpike Motel is close by, offering convenient accommodation for visitors to the area.
What other types of nearby businesses are located around AutoZone Midlothian Turnpike?
Nearby businesses include Creative Flooring Solutions (home goods store), Dash Food Mart & Deli (convenience store), and Gridiron Gym (sports and recreation venue), providing various options for shopping, dining, and leisure.