Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Jefferson Davis Hwy in Richmond, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Richmond, VA or call us at (804) 275-5471.
Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and unprofessional behavior from management.
Staff Knowledge
Several customers noted that while some staff members are knowledgeable and helpful, others lack the necessary expertise to assist effectively.
Store Cleanliness
Customers generally found the store to be clean and well-maintained.
Wait Times
Many reviews mention long wait times for assistance, with some customers expressing frustration over delays.
Product Availability
Customers appreciate the availability of parts, although there are complaints about incorrect items being provided.
GC
George Cc
Nov 9, 2025
1.0
Muy mal servicio, toda la maldita vida no les sirve el escáner de check engine como si de gratis les vas a pedir los productos 😡
NC
Nia C
Oct 15, 2025
5.0
The associate that helped me was vet friendly and I was able to get what I needed and get out of there within minutes.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Richmond, VA?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer pickup and delivery services?
Yes, they offer in-store pickup and same-day delivery services.
Where is AutoZone Auto Parts located in Richmond?
It is located at 3906 Jefferson Davis Hwy, Richmond, VA 23234, USA.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
What phone number can I call to reach AutoZone Auto Parts in Richmond?
You can call the main phone number at (804) 275-5471.
Is there a way to shop online or pick up orders at AutoZone Auto Parts?
Yes, you can shop online and select in-store pickup through their website.
What major auto parts brands does AutoZone Auto Parts carry?
They carry brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can nearby automotive stores like O'Reilly Auto Parts help customers of AutoZone?
Customers might compare parts and pricing or find alternatives nearby; both stores provide convenient access to automotive parts on Jefferson Davis Hwy.
What dining options are near AutoZone Auto Parts where customers can eat before or after their visit?
Nearby restaurants include Satellite Restaurant & Lounge, Sam's Crab House, and Tacos Mexico, offering American and Latin American cuisine.
Are there convenient stores or shops near AutoZone Auto Parts for quick errands?
Yes, nearby are JD tobacco and vape convenience and La Tiendona, which offer convenience store items and other retail products.