Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Nine Mile Road in Richmond, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Richmond, VA or call us at (804) 737-0292.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
372 reviews
5 stars
190
4 stars
98
3 stars
39
2 stars
16
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and professionalism of staff, others reported poor service and unprofessional behavior from certain employees.
Employee Dedication
Several reviews highlighted the dedication and effort of employees who went above and beyond to assist customers, particularly in urgent situations.
Store Experience
Customers appreciated the convenience of the location and the availability of parts, but some expressed frustration with long wait times and lack of communication.
Mixed Reviews
Overall, experiences varied widely, with some customers having excellent interactions while others faced significant issues, indicating inconsistency in service quality.
- TJTarshell Johnson2 days ago5.0Malakai is awesome as usual with the customer service. Millie needs to smile more. Not very approachable
- SBshaneka bynum3 days ago5.0The store manager EI located at the 5138 nine mile rd is awesome. He went above and beyond thanks again for all that you did
- KTKobe TamJan 5, 20262.0Only told me my battery couldn't be replaced after I had bought one and waited 40 minutes for them to try and install it. Disgusting waste of my time
- RSRobert SmithDec 25, 20254.0good
- TKT00LIVECr3W Danielle's KidsOct 30, 20255.0The dedication of the employees and service is is great EI helped with all of my truck needs at a fast pace and his customer service was great
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours for AutoZone Auto Parts in Richmond, VA?
AutoZone Auto Parts is open Monday to Friday from 7:30 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Richmond?
It is located at 5138 Nine Mile Rd, Richmond, VA 23223, USA.
What auto brands are available at AutoZone Richmond?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Richmond offer in-store pickup and same-day delivery?
Yes, they provide in-store pickup, curbside pickup, and same-day delivery services.
What types of products can I find at AutoZone Auto Parts on Nine Mile Rd?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts at Nine Mile Rd?
You can call them at (804) 737-0292 or email customer.service@autozone.com.
Are there dining options near AutoZone on Nine Mile Rd?
Yes, nearby restaurants include Fresh Wok (Chinese/Asian cuisine), Burger King, Tee's Kitchen, DaVinci (Italian), and Famous Brown Soul Food.
What childcare or preschool facilities are close to AutoZone Richmond?
Near the store, you'll find Phases Prep Academy, Cedar Fork Road KinderCare, and Love And Learn Child Care LLC for daycare and preschool services.
Are there any financial or ATM services near AutoZone at Nine Mile Rd?
Yes, nearby financial services include Approved Cash Advance and a CoinFlip Bitcoin ATM for currency exchange.
Which competitors are monitored along with AutoZone Richmond?
Competitors tracked include Advance Auto Parts, NAPA Auto Parts, O’Reilly Auto Parts, The Home Depot, and Walmart.