Business Details
About
Audi DealerCar DealerAuto Parts StoreBrake ShopChauffeur ServiceCar Battery StoreOil Change Service StationUsed Car Dealer
Location
Hours
Reviews
4.8
2,997 reviews
5 stars
2,736
4 stars
103
3 stars41
2 stars32
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and knowledgeable staff, highlighting exceptional service experiences and a welcoming atmosphere.
Service Efficiency
Many reviews noted timely service completion and effective communication regarding vehicle status, although some customers experienced delays.
Pricing Concerns
Several customers expressed dissatisfaction with service pricing, feeling it was higher than expected compared to other options.
Mixed Experiences
While most feedback was positive, a few customers reported negative interactions with specific staff members, indicating inconsistency in service quality.
- DSDarlene Scruggs2 days ago5.0Jay did a great job and the recommendations Jeff had after checking out the car were great and needed. Thanks for making sure everything was up to date
- BJBrittany Jones3 days ago5.0I have used other Audi locations but hands down RVA has the best service. They are always friendly and willing to assist with whatever my needs are.
- CHcritical hitterJan 4, 20265.0Excellent customer service , amazing show room and wonderful staff , thank you so much for taking care of me and my car and providing me information , really appreciate it very much.
- BSBrenda SmithDec 29, 20255.0My daughter has me bring her Audi to the Richmond Audi Service center instead of the Arlington Audi dealership where she lives. Since the purchase of her car, she has always felt there was better & trusted Service from the Richmond location over the Arlington location. Thank you to our Service Tech Ashton Skillman for his help & assistant and another gentleman named Scott that greeted me as soon as I pulled up.
- TKThomas KreidelDec 28, 20255.0Just bought a CPO car there yesterday and I was very happy with the car buying process at this dealership. The sales associate Jonathan who work worked with was fantastic. Extremely knowledgeable about Audi products and not at all pushy and overall just pleasant to deal with. That theme carried out with everyone I dealt with at the dealership. The manager, tech specialist, finance person and others. Their prices on CPO Audis are very good (I Googled cars within like 250 mile radius) and they have a huge selection. I live in Norfolk, it was worth the trip.
Frequently Asked Questions About Audi Richmond
Where is Audi Richmond located?
Audi Richmond is located at 12592 Broad Street Road, Richmond, VA 23233, US.
What are the operating hours of Audi Richmond?
Audi Richmond is open Monday to Friday from 7:30 AM to 8:00 PM and on Saturdays from 8:00 AM to 6:00 PM. It is closed on Sundays.
What services and categories does Audi Richmond offer?
Audi Richmond operates as an Audi dealer, car dealer, auto parts store, brake shop, chauffeur service, car battery store, oil change service station, and used car dealer.
How can I contact Audi Richmond by phone?
You can contact Audi Richmond by phone at +1 804-273-8700.
Does Audi Richmond have an official website?
Yes, Audi Richmond's website is https://www.audirichmondva.com/.
Is Audi Richmond active on social media?
Yes, Audi Richmond has a Facebook page at https://www.facebook.com/1917349291869544.
What nearby automotive service centers are close to Audi Richmond?
Nearby automotive service centers and dealers include West Broad Audi Parts Department, West Broad Audi/VW, West End Autos Sales LLC, Euroasian Motors LLC, and West End Auto Sales LLC, which can be convenient for parts, repairs, or alternative car shopping.
Are there any convenient dining options near Audi Richmond?
Yes, Chick-fil-A is nearby, offering fast food options. It can be an ideal spot to grab a meal before or after visiting Audi Richmond.
Where can I get car wash or auto detailing services near Audi Richmond?
Tommy's Express Car Wash is located nearby and offers car wash and auto detailing services, perfect for keeping your vehicle clean when visiting Audi Richmond.
What medical facilities are around Audi Richmond that customers might find useful?
Nearby medical facilities include West Creek Medical Park, National Spine and Pain Centers, Virginia Oculofacial Surgeons, and Virginia Physicians For Women, providing a range of healthcare services close to Audi Richmond.