Business Details
About
Car Rental AgencyAlamo
Save time, get great deals and discounts when you book your next rental car with Alamo at Richmond Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in VA and abroad at over 1,000+ airport locations.
Location
Hours
Reviews
4.0
468 reviews
5 stars
306
4 stars
45
3 stars
18
2 stars
23
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the friendly and helpful staff, several reviews highlighted rude interactions and poor communication.
Rental Experience
Customers reported both excellent and frustrating rental experiences, with some enjoying smooth processes and others facing issues with vehicle availability and unexpected charges.
Vehicle Quality
The quality of vehicles received mixed reviews; while many found cars clean and in good condition, some reported receiving vehicles that were not as expected or had issues.
Booking Issues
Several customers experienced problems with reservations, including lost bookings and issues with payment methods, leading to dissatisfaction.
- MSMike SearleDec 12, 20255.0Great rental experience, we got a brand new car, we were the first renter of the vehicle.
- KLKim LindnerNov 27, 20251.0Rented me a car that immediately stopped functioning, then charged me to have it towed. Never again. Going back to Hertz
- LMLance MorganNov 24, 20255.0Customer Service at the Richmond, VA Airport Alamo was absolutely amazing.
- NRNick RandazzoNov 24, 20255.02nd time we rented a car from Alamo. Great experance and great service!
- SMShannon MartiNov 22, 20255.0I had a fantastic experience from beginning to end - the vehicle was perfect for our needs and all of the employees were wonderful!
Frequently Asked Questions About Alamo Rent A Car
What are the operating hours of Alamo Rent A Car at Richmond Airport?
Alamo Rent A Car is open daily from 6:00 AM to 11:59 PM, with an additional hour open from midnight to 1:00 AM every day.
Where is Alamo Rent A Car located within Richmond?
Alamo Rent A Car is located at 1 Richard E Byrd Terminal Drive, Richmond, VA 23250, inside Richmond International Airport.
What car rental services does Alamo offer at Richmond International Airport?
Alamo offers a variety of car rental options including economy cars, vacation rentals, airport pickup, and general rental cars.
How can I make a reservation with Alamo Rent A Car at Richmond Airport?
You can make a reservation online using their booking page at https://www.alamo.com/en/car-rental-locations/us/va/richmond-international-airport-212a.html
Does Alamo Rent A Car offer discounts for any special groups?
Yes, Alamo offers discounts for active military personnel.
What payment options are accepted at Alamo Rent A Car in Richmond?
Alamo accepts Cash, Check, Discover, MasterCard, and Visa as payment options.
Is Alamo Rent A Car at Richmond Airport women-owned?
Yes, the location is women-owned according to their Google attributes.
What nearby car rental agencies are close to Alamo Rent A Car at Richmond International Airport?
Nearby competing car rental agencies include Hertz, Budget Rent A Car, Payless Car Rental, National Car Rental, Dollar Rent A Car, Thrifty Car Rental, Avis Car Rental, and Enterprise Rent-A-Car.
Which airlines are located near Alamo Rent A Car at Richmond International Airport?
Airlines near Alamo Rent A Car include Allegiant Air, United Airlines, American Airlines, Southwest Airlines, Continental Airlines, Delta Airlines, and JetBlue Airways.
Are there any dining options near Alamo Rent A Car at Richmond Airport?
Yes, you can find Applebee's Grill + Bar and Caribou Coffee near the rental location, perfect for a meal or coffee before or after your rental experience.