Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 7216 Brook Rd in Richmond offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
302 reviews
5 stars
187
4 stars
63
3 stars
29
2 stars
6
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their willingness to assist and go above and beyond.
Efficiency
Many reviews noted quick service, particularly in battery replacements and installations, with customers appreciating the fast turnaround.
Product Availability
The store was frequently recognized for having a good selection of auto parts, although some customers mentioned occasional stock issues.
Mixed Experiences
While most feedback was positive, a few customers reported issues with returns and customer service, indicating some inconsistency.
- MWMi'Destiny White3 days ago5.0I came here Yesterday (Nov 21) to get my alternator checked and the service was excellent. The man that helped me checked my battery as well and was very knowledgeable. He asked me about my issue and gave me great suggestions that cleared up some of my concerns and pointed me in the right direction to get my car fixed. I'm very happy I made the time to come here first and I'd highly recommend this store. Great employees!
- SSShon SebastianOct 31, 20255.0Great store. I picked up items i ordered online in the store. The store employees were friendly
- HRHayn RangeSep 9, 20255.0I have always been greeted or acknowledged when walking in. If they are not helping others, they will ask if they can assist you. Associates seem knowledgeable and friendly.
- PBPee BeeJul 27, 20255.0Great staff, excellent service.
- EEEric EdwardsJul 8, 20255.0Customer service is great
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located in Richmond, VA?
Advance Auto Parts is located at 7216 Brook Rd, Richmond, VA 23227.
What are the store hours for Advance Auto Parts at 7216 Brook Rd?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer free battery installation?
Yes, Advance Auto Parts offers free battery installation with purchase on most products.
Can Advance Auto Parts recycle used motor oil and batteries?
Yes, the store will recycle used motor oil and batteries for free. Exclusions may apply.
Are there free services available at Advance Auto Parts?
Yes, free services include battery testing, battery and wiper blade installations with purchase, engine code scanning, and starter and alternator testing.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available for customer convenience.
What payment methods are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What automotive brands does Advance Auto Parts carry?
Brands include DieHard, FRAM, Carquest, Trico, Valvoline, and Bosch.
What automotive repair shops are near Advance Auto Parts at 7216 Brook Rd?
Nearby automotive repair shops include The Simple Auto Shop, Vidlers Automotive Richmond, Sparkle Car Care, Classic Automotive And Paint, Fetty's Service Center, and North Park Automotive LLC.
Are there any nearby restaurants where I can eat before or after visiting Advance Auto Parts?
Yes, nearby dining options include Family Secrets Restaurant, Phoenix Garden Vegetarian Restaurant, Taqueria El Oaxaquito, and Pop’s Dogs & Ma’s Burgers.
How can nearby gas stations help when visiting Advance Auto Parts?
Nearby Sunoco gas station allows you to refuel your vehicle conveniently while visiting or shopping for auto parts at Advance Auto Parts.