Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 6909 Forest Hill Ave in Richmond offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
238 reviews
5 stars
125
4 stars
68
3 stars
23
2 stars
6
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude and unhelpful interactions.
Staff Knowledge
Several reviews highlighted the staff's knowledge and ability to assist with car-related issues, with specific employees receiving commendations for their expertise.
Store Environment
The store is generally described as clean and welcoming, with a good selection of parts available.
Service Efficiency
Customers appreciated the quick service and efficiency in handling their needs, although some experienced delays or issues with service availability.
Product Availability
The store is noted for having a wide variety of parts in stock, making it a reliable choice for customers needing specific items.
- MTMr. TAug 1, 20251.02 guys who stare at phones all day & don't want to help you. If you're looking for rude, untimely, & aggressive social interactions. You've found it.
- BMbianca mcclatchieJul 26, 20255.0I love this spot! (Forrest hill )Y’all hired so many good people there . My dad , carl and uncle Fred Mcclatchie use to go there for EVERYTHING, before they passed. Idc where I’m at , I will bypass everyone else to get there bc I felt safe with them to tell me what I need . My battery randomly died on broad street by TJ high school , I drove all the way to yall to get it fixed . Even The women yall have hired also knew what they were doing❤️. Please don’t ever close this location down.
- RDR. D.Nov 4, 20184.0Very helpful sales people. They really go all out to help the customers. Awesome! 😃
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of auto parts does Advance Auto Parts at 6909 Forest Hill Ave stock?
Advance Auto Parts stocks new parts and accessories such as batteries, oil filters, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Does Advance Auto Parts offer battery testing and installation services?
Yes, Advance Auto Parts provides free battery testing and will install your new battery for free with purchase. Battery testing and installation are available at most locations.
Can Advance Auto Parts recycle my used motor oil and battery?
Yes, Advance Auto Parts will recycle your used motor oil and batteries for free. Exclusions may apply.
What payment methods are accepted at Advance Auto Parts?
Advance Auto Parts accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
What are the store hours for Advance Auto Parts at 6909 Forest Hill Ave?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer curbside pickup?
Yes, Advance Auto Parts offers curbside pickup service.
Are there any discounts available at Advance Auto Parts?
Advance Auto Parts offers a 10% military discount for active duty and veteran service members.
Can Team Members at Advance Auto Parts scan my vehicle's engine codes?
Yes, Team Members can scan your engine codes for free. Exclusions may apply.
What nearby places can I visit before or after shopping at Advance Auto Parts?
Nearby you can visit UPS Access Point for shipping services, Forest Hill Garage for automotive repair, or enjoy a meal at Tops China Restaurant or Papa Johns Pizza, all within close proximity to the store.
How can nearby places like Allen Tire and Forest Hill Garage complement my visit to Advance Auto Parts?
After buying parts at Advance Auto Parts, you can visit Allen Tire for tire services or Forest Hill Garage for oil changes and diagnostics to keep your vehicle well maintained.