Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 7129 Staples Mill Rd in Richmond offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
221 reviews
5 stars
147
4 stars
37
3 stars
18
2 stars3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees for their exceptional service.
Efficiency
Many reviews noted quick service and efficient handling of orders, with several customers appreciating the speed of service during busy times.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about dismissive behavior from some staff members, leading to negative experiences.
Product Availability
Customers frequently mentioned that the store had a good selection of parts available, often finding what they needed without issue.
Service Quality
Several reviews highlighted the quality of service, particularly regarding battery replacements and assistance with installations, although some expressed concerns about the quality of certain parts.
- ZZZacharyNov 9, 20251.0No idea what they're talking about
- PKPeter KentOct 25, 20255.0Quick,polite,good service
- CECharles EdmondsOct 23, 20254.0Not the closest store to me but they had the parts available. The order was ready within the hour. The counter representative was cordial. I will continue to support Advance Auto Parts at this and other locations.
- DJDavid JonesOct 20, 20255.0Advance auto at 9900 west broad street in Richmond Va is the best. Friendly, knowledgeable, and always very efficient
- HRHayn RangeSep 27, 20255.0Associate's were welcoming and helpful
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts at 7129 Staples Mill Rd offer?
Advance Auto Parts offers battery testing and free installation with purchase, oil and battery recycling, engine code scanning, and wiper blade installation among other automotive services.
Can Advance Auto Parts install my car battery?
Yes, battery installation is free with purchase at this location. Exclusions may apply.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, the store recycles used motor oil and batteries for free. Exclusions may apply.
What are the store hours for Advance Auto Parts on weekends?
The store is open from 7:00 AM to 9:00 PM on Saturdays and from 8:00 AM to 8:00 PM on Sundays.
What payment options does Advance Auto Parts accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa cards.
Does Advance Auto Parts offer military discounts?
Yes, a 10% military discount is available for active duty and veteran service members.
Can I pick up my online orders at the Richmond Staples Mill Rd store?
Yes, the store offers in-store pickup, curbside pickup, and same-day delivery services.
Are there any recycling services available at Advance Auto Parts?
Yes, they provide free recycling for batteries and used motor oil.
What nearby places can I visit before or after shopping at Advance Auto Parts?
Nearby, you can visit Family Dollar for groceries and crafts, Coinstar locations for banking services, or enjoy a meal at New Top's China Restaurant and 2M Mediterranean Market & Deli.
Where can I find shipping and courier services near Advance Auto Parts?
UPS Access Point locations are nearby for your courier and shipping needs, making it convenient to drop off or pick up packages when visiting the store.
Are there fitness centers close to Advance Auto Parts where I can work out?
Yes, CrossFit Addict Gym and Jazzercise are nearby options for fitness and active lifestyle activities.