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Advance Auto Parts

4.3
(243 reviews)

Business Details

3321 W Broad St, Richmond, VA
23230, United States
(804) 359-0603
https://stores.advanceautoparts.com/va/richmond/3321-w-broad-st

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3321 W Broad St in Richmond offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Advance Auto Parts
3321 W Broad St, Richmond, VA
23230, United States

Hours

Monday7:30 AM - 9:00 PM
Tuesday7:30 AM - 9:00 PM
Wednesday7:30 AM - 9:00 PM
Thursday7:30 AM - 9:00 PM
Friday7:30 AM - 9:00 PM
Saturday7:30 AM - 9:00 PM
Sunday9:00 AM - 8:00 PM

Reviews

4.3
243 reviews
5 stars
143
4 stars
54
3 stars
23
2 stars
12
1 star
11
  • MJ
    Michael Nealing jr
    Mar 13, 2026
    5.0
    It's fairly convenient to downtown the people that work there are really nice and about as helpful they can be. I mean it's an auto parts store but it has everything you need and the people are not at all unpleasant. It's my new go-to store
  • TC
    Tori Clifford
    Mar 7, 2026
    5.0
    Amazing service, highly recommended
  • BF
    Brenden Flora
    Feb 4, 2026
    5.0
    Kevin was a beast, hell of a day, had the kids with me, needed a battery installed that night, he was helpful, insightful, went the extra mile to call another location for something and test my battery when he did not need too. Also, I was not expecting to be greeted like I was entering a luxury hotel, I was hoping they could help me install a battery and answer my questions. The parking lot was a perfect setup with the light for the install and my questions were answered in a kind of- straight forward no BS way.
  • GK
    G K
    Jan 6, 2026
    1.0
    Terrible service over a simple lightbulb purchase I went in to buy a single headlight bulb. I only needed one, but there were none on the shelf, so I asked the cashier for help. He immediately insisted that I *had* to replace both headlights, even after I clearly told him I only wanted one. Eventually, he went to the aisle and found a single-pack bulb for me. While ringing it up, he kept lecturing me, saying that buying one bulb would cause problems and that the other headlight would go out soon. Then he claimed he would not “warranty” the bulb I was buying, even though the package clearly states it has a one-year manufacturer warranty. I don’t even care about the warranty, but it’s not his place to tell customers that he has authority over a manufacturer’s warranty. He’s a cashier, not an automotive technician. The whole interaction felt pushy, unprofessional, and unnecessary. Customers should be able to buy what they need without being talked down to or misinformed. I won’t be coming back to this location.
  • CP
    Crystal Parsley
    Dec 6, 2025
    5.0
    Always prompt and nice

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

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Certified April 12, 2026Yext Knowledge Graph
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