Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1790 South Creek 1 in Powhatan offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
223 reviews
5 stars
145
4 stars
34
3 stars
16
2 stars
8
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are praised for being helpful, while others are criticized for being rude and unresponsive.
Staff Knowledge
Some customers found staff knowledgeable and helpful, while others reported a lack of expertise and poor assistance.
Product Availability
Customers appreciated the availability of parts and the store's selection, but there were complaints about inaccurate stock information.
Pricing
Customers noted that prices can be higher compared to competitors, leading to dissatisfaction.
Store Environment
The store is generally described as clean and well-organized, contributing positively to the shopping experience.
- DHDonnie HopkinsOct 14, 20251.0Two employees there. Both Eating at cash register. Mobile order wrong , had to bring to their attention. There just for a paycheck. No Customer service
- KCKarla ColesSep 30, 20251.0Terrible customer service. Literally asked for help and was given a sheet of piece of paper and told to figure it out myself. Went across the street to Oreilly’s, where I was greeted upon entering the store and a technician automatically came outside to address my concern. Advanced Auto dismissed me and were not helpful.
- JMJ ManJun 20, 20255.0I came by today for a battery problem and talked to Austin who was very responsive and helpful. He explained the battery options and took care of installing it better than I have ever done myself. I would ignore any bad reviews and ask for Austin if he is available. I rate his all around attitude and the quality of his work a perfect 5!
- RRRobSep 29, 20235.0The young man at the counter greeted me when I walked in. Asked what I needed. He walked me over to the light bulbs and was helping me figure which one to get. I did not get his name. ☹️. Great customer service!!
- KWKenneth WeidleSep 9, 20205.0Always have what you need. Service with a smile
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts at 1790 South Creek 1 in Powhatan offer?
We offer automotive aftermarket products, free store services like battery testing and installation, engine code scanning, and recycling services.
Can Advance Auto Parts install my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply.
Does Advance Auto Parts recycle used motor oil?
Yes, we offer free recycling of used motor oil. Exclusions may apply.
What payment options are accepted at Advance Auto Parts?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What are the store hours for Advance Auto Parts in Powhatan?
We are open Monday through Saturday from 7:30 AM to 8:00 PM and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available at this location.
Are there nearby restaurants where I can eat before or after visiting Advance Auto Parts?
Yes, nearby options include Wendy's, KFC, Taco Bell, and Papa Johns Pizza, offering a variety of fast food choices.
Is there a grocery store nearby for convenient shopping during your visit?
Yes, Food Lion, a supermarket and grocery store, is located nearby for your convenience.
Where can I find nearby courier and shipping services when visiting Advance Auto Parts?
Several UPS Access Point locations are nearby, providing courier and shipping services.
What loyalty program does Advance Auto Parts offer for savings?
You can sign up for Speed Perks, a loyalty program that earns points toward discounts on store items and gas at participating Shell stations.