Advance Auto Parts

4.2
225 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1790 South Creek 1 in Powhatan offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1790 South Creek 1, Powhatan, VA
23139, United States

Hours

Reviews

4.2
225 reviews
5 stars
146
4 stars
34
3 stars
16
2 stars
8
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised helpful and friendly staff, others reported rude service and poor customer interactions.

Product Availability

Many customers appreciated the store's good selection of parts and availability, although some experienced issues with stock discrepancies.

Staff Knowledge

Several reviews highlighted knowledgeable staff who provided assistance and advice, but there were also complaints about staff lacking expertise.

Pricing Concerns

Customers expressed concerns about high prices compared to competitors, with some feeling taken advantage of.

Store Environment

The store is generally described as clean and well-organized, contributing positively to the shopping experience.
  • SS
    Sarah S
    Jan 4, 2026
    5.0
    Talked with Dave and Austin about a new battery for my car, and both were very helpful and professional. Austin tested my battery and alternator first. After I decided to get a replacement, he took time to explain the different options and willingly installed the new battery. Austin was efficient and professional throughout the entire process - very knowledgeable and great customer service!
  • RT
    Richard Thompson
    Nov 27, 2025
    1.0
    Said they were open.
  • DH
    Donnie Hopkins
    Oct 14, 2025
    1.0
    Two employees there. Both Eating at cash register. Mobile order wrong , had to bring to their attention. There just for a paycheck. No Customer service
  • KC
    Karla Coles
    Sep 30, 2025
    1.0
    Terrible customer service. Literally asked for help and was given a sheet of piece of paper and told to figure it out myself. Went across the street to Oreilly’s, where I was greeted upon entering the store and a technician automatically came outside to address my concern. Advanced Auto dismissed me and were not helpful.
  • BG
    Ben Gangwer
    Apr 4, 2021
    1.0
    Masks were not being required even though they had signs on the door stating that they would be. The setup of the store made social distancing extremely difficult. We went to this store specifically because the website said that they had the parts we needed, but when we got there the guy said that they didn't have it after "looking" for about 15 seconds. It also seemed that we were inconveniencing him when we were ready to check out. We ended up going to a competitor and got our parts. I will never go to this store again!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*