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For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in POTOMAC FALLS.
Many customers appreciated the quick service and efficiency of the oil changes.
Customer Service
Overall, the staff were described as friendly, professional, and knowledgeable, with several customers highlighting individual employees for their exceptional service.
Upselling Concerns
Several reviews mentioned aggressive upselling tactics, leading to customer frustration and distrust.
Quality Issues
There were multiple reports of service-related issues, including damage to vehicles and incomplete work, which raised concerns about the quality of service.
Mixed Experiences
While many customers had positive experiences, a significant number reported dissatisfaction, particularly regarding service mistakes and customer service interactions.
KH
Kevin Hubbard
Dec 13, 2025
1.0
For starters I spent nearly an hour and a half from pull up to pull out. I go to Valvoline do a quick oil change. Second, attempts to upsell were endless. Finally, the guy ask downstairs of my drain plug went on fine. Then put in the notes that the plug was damaged prior to service. I have nearly 6 years of receipts that show I ONLY get the oil changed at this Denzel plaza location so if my drain plug is damaged, they did it previously and didn’t say anything. I would like to be contacted about making this right. I will seek an opportunity to contact you all. This is ridiculous I’ve been going to this location for years. There are a lot of new faces. I didn’t recognize anyone. This is very likely my last visit to this location. I’ll be back to see about fixing the drain plug they messed up but other than that, I’ll likely go elsewhere moving forward
LS
Lauren Sheker
Nov 19, 2025
5.0
Very honest, hard working people
VK
Vinay Kumar Kasula
Nov 16, 2025
5.0
Agent Professionalism: The agent was very professional and provided excellent service.
Speed of Service: I was very pleased with how fast the oil change was.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change offers preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all vehicle types.
Where is Valvoline Instant Oil Change located?
It is located at 45995 Denizen Plaza, Potomac Falls, VA 20165, US.
What are the operating hours of Valvoline Instant Oil Change?
Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Is Valvoline Instant Oil Change open on public holidays?
The store is closed on holidays such as November 27, 2025, and December 25, 2025.
Do I need to make an appointment for an oil change at Valvoline Instant Oil Change?
No appointment is required for service at Valvoline Instant Oil Change.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
How can I contact Valvoline Instant Oil Change?
You can call the main phone at +1 703-421-0311 or the alternate phone at +1 800-327-8242.
Are there dining options near Valvoline Instant Oil Change?
Yes, nearby dining includes Applebee's for casual sports bar dining, Mission BBQ for American barbecue, and Agni South Indian Cuisine for Indian food.
Where can I go for quick snacks or fast food near the service center?
Nearby fast food options include Burger King, KFC, Taco Bell, and Jersey Mike's Subs.
What other automotive services or stores are close to Valvoline Instant Oil Change?
Nearby automotive-related places include AutoZone for parts and accessories and VirtuMotorsport Simulation Racing Lounge for motorsports-related entertainment.