Jiffy Lube

4.3
284 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in PORTSMOUTH. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
4030 Victory Blvd, Portsmouth, VA
23701, United States

Hours

Reviews

4.3
284 reviews
5 stars
196
4 stars
33
3 stars
18
2 stars
14
1 star
23

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the quick turnaround time for services, often noting they were in and out in 15-30 minutes.

Customer Service

Overall, the staff received positive feedback for being friendly, professional, and helpful, although there were some negative experiences reported.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, mentioning it was higher than competitors and concerns about upselling.

Facility Issues

Some reviews highlighted problems with the cleanliness and condition of the waiting area and facilities.

Mixed Experiences

While many had great experiences, a few customers reported issues with service quality, including miscommunication and dissatisfaction with upselling tactics.
  • LP
    L P
    2 days ago
    5.0
    Excellent service and staff. Management was kind and answered my questions in easy to understand terminology. Definitely recommend and will return.
  • LS
    Linda Salas
    5 days ago
    5.0
    Chris was knowledgeable, helpful, honest and courteous. He and his top notch team had my oil changed and oil filter changed in no time at all. I'm making them my go to for all of my future service needs
  • CH
    Charito Holbrook
    Oct 30, 2025
    4.0
    I was there for more than 15 minutes. I thought they advised that the wait was 15 minutes. They were very friendly
  • JS
    Jim Strickland
    Oct 21, 2025
    5.0
    Had tire pressure light come on. Tried 2 or 3 places to have them look, but everyone said it would be a couple hours before they could get to me. A friend suggested Jiffy Lube. I dropped by without notice. They got me in quickly, found the problem and had it fixed before I expected. Price was reasonable and wait time excellent and the job was done right. Thanks, Jiffy Lube.
  • PS
    Patrick Stitt
    Oct 17, 2025
    5.0
    The staff was very friendly, fast and honest.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service