Jiffy Lube

4.3
293 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in PORTSMOUTH. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
4030 Victory Blvd, Portsmouth, VA
23701, United States

Hours

Reviews

4.3
293 reviews
5 stars
204
4 stars
34
3 stars
18
2 stars
14
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Michael and Chris providing excellent service.

Speed of Service

Numerous reviews highlighted the quick turnaround time for services, with many customers appreciating the efficiency of the oil change and other services.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, mentioning high costs and unexpected charges, particularly when using coupons or third-party services.

Facility Issues

Some reviews pointed out problems with the facility, including cleanliness and maintenance issues, which detracted from the overall experience.
  • HJ
    Hannah James
    Jan 3, 2026
    5.0
    Great Service!
  • CC
    Christi
    Dec 31, 2025
    5.0
    Great service! Good value for what you need. I have a Ford Fiesta which is supposed to have free oil changes for life when you buy it from the dealer right? False! When I took it there before I went on a trip to Georgia it cost me almost $250 to have an oil change! Just take your car to Jiffy Lube (Chesapeake)you'll have a great experience and come out far cheaper in the long run
  • TH
    Tammy Ham
    Dec 23, 2025
    5.0
    Michael H was the attendant who assisted me and he made the overall process seamless and I was very pleased with the end result. What is more, he exhibited excellent customer service and for this reason, I plan to return if I need service. Thank you again, Tammy
  • TR
    Toya Rasberry
    Dec 22, 2025
    5.0
    Great customer service.
  • KD
    Kristin Devore
    Dec 8, 2025
    5.0
    They replaced my snapped valve stem on my tire. They did it in a very reasonable time frame and helped me out of a crisis. Very much appreciated for excellent service and I was back on the road safely in no time.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service