Business Details
About
Car Wash
Home grown and operated, Green Clean Express Auto Wash proudly operates 18+ award-winning express car wash locations serving Hampton Roads and Elizabeth City.
Green Clean Express offers four single retail wash options: Basic Deal ($11), Deluxe Shine ($16), Clean Extreme ($22), and our BEST Clean Extreme + Ceramic ($26).
The Wash Smart Monthly Unlimited Wash Club, starting at just $20 a month per vehicle, offers unlimited car washes at any Green Clean Express or 130+ Express Wash Concepts locations across six states. Brands include Moo Moo Express, Flying Ace Express, Clean Express Auto Wash, Green Clean Express Auto Wash and Bee Clean Express Car Wash.
Location
Green Clean Express Auto Wash - High Street
5820 High St W, Portsmouth, VA
23703, United States
Hours
Reviews
4.3
179 reviews
5 stars
126
4 stars
18
3 stars
16
2 stars
7
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their positive interactions.
Wash Quality
Several reviews indicated inconsistent wash quality, with complaints about missed spots and inadequate drying.
Pricing Concerns
Customers expressed dissatisfaction with increased fees and perceived value for the price paid.
Equipment Issues
Multiple reviews mentioned broken or malfunctioning equipment affecting the wash experience.
- MEMichael EchevarriaDec 31, 20232.0Purchased the monthly pass. Had to go thru twice for a decent wash. Vacuums are nice
- DEDave EntyFeb 7, 20233.0In town for a couple of days and needed to get NY State winter off my car. It was very dirty. I use automatic washes back home and i know they are not perfect. This one is just a bit more imperfect, especially how it did on the back. Price was ok. Associate really pushed to upgrade from basis wash. I should have just stayed with the basic.
- QHQuenton HowardFeb 9, 20225.0Great car wash, I go for the air hoses/blowers. Them things it the truth, blows all the mini particals out the car and dries the exterior too!
- SHSharon HandNov 9, 20215.0It was very easy to use. The employees were friendly and helpful. When it came time to cancel my monthly pass it was very easy to do.
- KBKeaton BuckJul 28, 20215.0Awesome! Such nice people! Will definitely come back!
Frequently Asked Questions About Green Clean Express Auto Wash - High Street
Does my Unlimited Wash Club Membership work at multiple locations?
Yes! You can use it at all of our locations, truly unlimited!
Can I use my Unlimited Wash Club Membership with multiple vehicles?
Your Unlimited Wash Club Membership is per vehicle and your tag cannot be shared.
When will I get charged for my Unlimited Wash Club Membership?
Your credit/debit card will be charged every 30 days from the day you sign-up.
How do I manage my Unlimited Wash Club Membership?
By visiting our website and clicking on the "Manage Unlimited Wash Club Membership" button.
I got a new vehicle, how do I transfer my Unlimited Wash Club tag?
You can get a new RFID tag at any location! Just let a team member know you purchased a new car and they can help you.
Can I cancel my Unlimited Wash Club Membership online?
Yes, by visiting our website. Please have your RFID tag number available. Cancellation requests may take up to 5 days to process.
Will I receive a refund after cancelling my Unlimited Wash Club Membership?
Upon cancellation, your Unlimited Wash Club Membership will remain active until your next bill date and you may continue to wash unlimited at all locations up until then. Refunds are not issued after membership cancellation.
What if I change my mind after cancelling my account?
Just pull up to the kiosk at any of our locations and you’ll be prompted to re-activate your account (if your RFID tag is still in place on your windshield). Current packages and pricing at the time of re-activation applies.
What types of vehicles do you wash?
Our vehicle clearance is 7’2”. Our conveyor tracks support a tire width of up to 13.5″, and we cannot accept trucks with dual wheels or vehicles over 85″ wide. For the safety of our customers, team members and wash equipment, we cannot wash vehicles with bike/scooter/wheelchair/utility racks. We sincerely apologize for the inconvenience.
I drive for Uber, Lyft, Taxi, etc. Am I able to join the Unlimited Wash Club?
Absolutely! It’s encouraged that you wash frequently to keep your car clean, while shuffling others around.
Can I use my Unlimited Wash Club Membership at different Green Clean Express locations?
Yes! Your Unlimited Wash Club Membership is valid at all Green Clean Express locations, allowing truly unlimited washes across all sites.
Is my Unlimited Wash Club Membership valid for multiple vehicles?
No, the Unlimited Wash Club Membership is assigned per vehicle and the RFID tag cannot be shared between vehicles.
How can I manage my Unlimited Wash Club Membership?
You can manage your membership by visiting the Green Clean Express website and clicking the "Manage Unlimited Wash Club Membership" button.
What are the operating hours for Green Clean Express Auto Wash on High Street?
The auto wash is open Monday through Saturday from 7:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM. Note shorter hours or closures on certain holidays.
What vehicle types are accepted at Green Clean Express Auto Wash?
Vehicles up to 7’2" in height and 85" in width with tire widths up to 13.5" can be washed. Trucks with dual wheels or vehicles with bike, scooter, wheelchair, or utility racks cannot be accommodated.
Are there nearby banks where I can handle financial transactions before or after my car wash?
Yes, nearby banks such as Wells Fargo Bank and Bank of America are close by if you wish to manage your finances around your visit.
Can I refill gas or pick up convenience items near Green Clean Express Auto Wash?
Absolutely, Exxon and BP gas stations with convenience stores are located nearby, allowing you to fuel up or shop while your car is being washed.
Are there dining options close to Green Clean Express Auto Wash for a meal or coffee?
Yes, you can visit Starbucks for coffee, ZENSHI Handcrafted Sushi for sushi dining, or Hardee's for fast food near the car wash location.
Does the Unlimited Wash Club offer options suitable for rideshare drivers like Uber or Lyft?
Yes, rideshare drivers are encouraged to join the Unlimited Wash Club to keep their cars clean with frequent washes.
What types of car wash packages does Green Clean Express Auto Wash offer?
They offer four retail wash options: Basic Deal ($7), Deluxe Shine ($12), Clean Extreme ($18), and Best Clean Extreme + Ceramic ($22).