Enterprise Rent-A-Car

4.1
361 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

2841 Airline Blvd, Portsmouth, VA
23701, United States
(757) 465-1000
https://www.enterprise.com/en/car-rental/locations/us/va/portsmouth-airline-blvd-2102.html
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About

Car Rental AgencyVan Rental
Need a rental car in Portsmouth, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Airline Blvd. location today.

Location

Enterprise Rent-A-Car
2841 Airline Blvd, Portsmouth, VA
23701, United States

Hours

Reviews

4.1
361 reviews
5 stars
244
4 stars
33
3 stars
16
2 stars
13
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, highlighting their professionalism and willingness to assist.

Reservation Issues

Several reviews mentioned problems with vehicle availability, including last-minute cancellations and unfulfilled reservations.

Vehicle Condition

Customers reported mixed experiences regarding vehicle conditions, with some noting cleanliness and functionality, while others experienced issues with damaged cars.

Pickup/Drop-off Experience

The pickup and drop-off processes received both positive and negative feedback, with some praising efficiency and others citing disorganization.

Overall Satisfaction

Despite some issues, many customers expressed overall satisfaction with their rental experiences and indicated a willingness to return.
  • JB
    Jason Boyce
    Nov 5, 2025
    5.0
    All employees were very helpful and accommodating from the day I reserved vehicle to picking it up and returning it at the Portsmouth VA location on Airline Blvd.
  • WJ
    Wendy Johnson
    Nov 5, 2025
    5.0
    Workers were polite and friendly. Car was clean and good on gas. Had no problems with checking in or vehicle
  • KM
    Kay Michel
    Oct 25, 2025
    5.0
    I had a great experience with Enterprise Rent-A-Car. I was traveling with family members who have physical disabilities, and the team made sure I got the exact vehicle we needed. They listened to my concerns and went above and beyond to ensure I was completely satisfied. Axle and De'Asia were professional, accommodating, and very pleasant to work with. Their outstanding customer service made our trip much easier and stress-free. Highly recommend!
  • DJ
    Dr. Cynthia Jewell
    Oct 19, 2025
    5.0
    Very positive customer experience and friendly straight to the point staff.
  • EF
    Eliot Faircloth
    Oct 16, 2025
    1.0
    Had a reservation for 4:00pm. Got a call at 2:00pm saying that they do not have any cars available or similar. Really?
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Portsmouth, VA?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs in Portsmouth, VA.

What are the operating hours of Enterprise Rent-A-Car on weekdays?

Enterprise Rent-A-Car is open from 8:00 AM to 6:00 PM from Monday to Friday.