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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.1
(377 reviews)

Business Details

2841 Airline Blvd, Portsmouth, VA
23701, United States
(757) 465-1000

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Portsmouth, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Airline Blvd. location today.

Location

Enterprise Rent-A-Car
2841 Airline Blvd, Portsmouth, VA
23701, United States

Hours

Reviews

4.1
377 reviews
5 stars
255
4 stars
34
3 stars
18
2 stars
13
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Reservation Issues

Several reviews mentioned problems with reservations, including unavailability of vehicles despite prior bookings.

Vehicle Condition

Customers reported mixed experiences regarding vehicle conditions, with some noting cleanliness and others mentioning issues with damages.

Rental Process

The rental process was described as quick and efficient by many, although some experienced delays and disorganization.
  • AU
    A Google User
    5 days ago
    5.0
    If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
  • DR
    D R
    Feb 13, 2026
    1.0
    Every time I rent a car here and come to pick it up they tell me they have no cars. Fix your website. Why should I waste my time and money getting somewhere to pick up a car that you don't have available. Ridiculous.
  • SP
    Sunflower Pwr.
    Feb 5, 2026
    5.0
    They treated me well on the phone and in person. And accommodated me when I needed to use a different location for a car drop off. Very nice people all the way around.
  • SW
    samantha warren
    Feb 3, 2026
    3.0
    My car was wrecked and had to get a rental while it was being repaired. Had the car for 3 weeks. Was charged $234 in tolls when it would normally cost $60. Talk about a price gouge. No one tells you that when you rent the car so a heads up on that would have been awesome. I talked to their toll people and they couldn’t even provide me with a proper receipt that shows the charge of each toll. Just a total of the bill. They also said I had 60 toll crossings. Maybe 30 but not 60. But again they couldn’t provide me a detailed receipt. Other than that no other problems.
  • MC
    MiMi C.
    Jan 15, 2026
    5.0
    I received excellent service from this location and highly recommend them!

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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