Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and Car accessories.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
388 reviews
5 stars
243
4 stars
79
3 stars
35
2 stars
11
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were criticized for rudeness and lack of professionalism.
Product Availability
Customers reported issues with product availability, including being told items were in stock when they were not, leading to frustration.
Store Environment
The store is generally described as clean and well-stocked, with a good selection of auto parts.
Staff Knowledge
Several reviews highlighted knowledgeable staff who provided helpful advice and assistance.
- MAMetehan ArslanDec 30, 20251.0Extremely disappointing experience. The cashier named Brian or Ryan was rude, dismissive, and clearly unwilling to help. Despite the fact that we have two different dealer companies, he refused to enter our phone number into the system and made zero effort to resolve the issue. His attitude felt biased and discriminatory, and the way he knowingly blocked assistance was unprofessional and unacceptable. This was not a system problem — it was a people problem. I expected basic respect and customer service. Instead, I left frustrated and disrespected. Management seriously needs to look into how customers are treated at this location.
- JLJD LangleyDec 18, 20255.0Great service
- AJAmor JohnsonSep 5, 20255.0My favorite local location. I am always taken care of each time. Jorkis helped me pick out a new battery and installed it for me.
- B_BlackerThaCherry _Aug 27, 20251.0Took a battery to get charged and never got charged because “they forgot”
- DRdavid RodriguezAug 1, 20254.0Polite, knowledgeable, quick, efficient, kind, ...a place to shop for your auto necessities.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Portsmouth?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts offers in-store pickup and same-day delivery services for your convenience.
Which brands can I find at AutoZone Auto Parts?
You can find brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance at AutoZone Auto Parts.
What types of products does AutoZone Auto Parts sell?
AutoZone offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Where is AutoZone Auto Parts located in Portsmouth?
It is located at 3010 High St, Portsmouth, VA 23707, USA.
How can I contact AutoZone Auto Parts by phone?
You can reach AutoZone Auto Parts by calling +1 757-215-7995 or toll-free at +1 800-288-6966.
What car repair and accessories stores are nearby AutoZone Auto Parts?
Nearby automotive-related businesses include another AutoZone, Import Autowerks (an auto repair shop), and Auto Glass Now, providing auto glass services.
Are there dining options near AutoZone Auto Parts for before or after your visit?
Yes, dining options nearby include Cooper's Restaurant and Lounge, which is a buffet and diner, as well as Polar SnoBalls, an ice cream shop and cafe.
Which nearby transit option can help me get to AutoZone Auto Parts?
The Hampton Roads Transit (HRT) bus station at Florida & High is close by, making it convenient to reach AutoZone Auto Parts via public transportation.
Does AutoZone Auto Parts have online resources or social media pages?
Yes, AutoZone has a Facebook page at https://www.facebook.com/1744821669082882 and an official location webpage at https://www.autozone.com/locations/va/portsmouth/3010-high-st.html where you can shop online or shop in-store.