Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone High St W in Portsmouth, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Portsmouth, VA or call us at (757) 686-4850.
Many customers praised the staff for their helpfulness, professionalism, and knowledge, with specific mentions of employees like Tiffany, Jeff, and Tom for going above and beyond.
Product Availability
Customers frequently noted that the store is well-stocked and usually has the parts they need.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor customer service from specific employees, leading to a mixed overall experience.
Store Environment
The store was described as clean and organized, contributing to a pleasant shopping atmosphere.
CN
Crystal Newton
1 day ago
5.0
Young lady helped. She had great service personality and was very helpful.
MK
Muhammad Khan
Jan 4, 2026
5.0
Good service good people Jeff is good Sales associate He always help his customers thank you, Jeff
SB
Steven Barnes
Dec 22, 2025
5.0
I came in with a engine/electrical issue. I explained it to the Manager, Jeff and he listened, asked follow-up questions and provided insert and suggestions. He was and is very well spoken, professional and cool. We came to a resolve and got me confidently back on the road.
CO
Courtney Owens
Nov 26, 2025
5.0
Carter G was super helpful this morning changing out my battery after I was turned away from another store. Despite my battery being in a difficult position, Carter G did not hesitate to change it out! I appreciate workers like him! TY again Carter!
JM
J. M.
Nov 11, 2025
5.0
Carter helped me chose the right wiper blades. His customer service skills are top notch. I will be a repeat customer because of his knowledge. Lastly, he sold me the right blades vs when I bought them from Advance and they were wrong.
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts in Portsmouth, VA?
AutoZone Auto Parts in Portsmouth, VA is open Monday to Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does AutoZone Auto Parts in Portsmouth offer in-store pickup and same-day delivery?
Yes, this AutoZone location offers both in-store pickup and same-day delivery services.
What types of products can I find at AutoZone Auto Parts on High St W?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this store.
Which popular brands are available at AutoZone Auto Parts in Portsmouth?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Portsmouth?
You can call them at (757) 686-4850 or email customer.service@autozone.com for assistance.
Where is AutoZone Auto Parts located in Portsmouth, VA?
The store is located at 5921 High St W, Portsmouth, VA 23703, USA.
Are there any tire shops near AutoZone Auto Parts in Portsmouth?
Yes, Tires To You. The $30 Tire Shop is nearby and offers tire sales and repair services, which complements your visit to AutoZone for auto parts.
Can I find other automotive services close to AutoZone Auto Parts in Portsmouth?
Yes, ChurchlandTV and Electronics Repair and Harris Tire Service are nearby, providing automotive repairs and tire services adjacent to your AutoZone visit.
Are there convenient food options near AutoZone Auto Parts in Portsmouth?
Yes, nearby restaurants include Kingston Grill (Caribbean cuisine), GOURMET BURGER BISTRO, Subway, and Little Caesars Pizza for quick meals before or after your AutoZone visit.
What should customers know about visiting AutoZone Auto Parts on weekends?
On Saturdays, the store is open from 7:30 AM to 8:00 PM and on Sundays from 9:00 AM to 8:00 PM, giving you ample time to shop on weekends.