AutoZone Auto Parts

4.4
365 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone High St W in Portsmouth, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Portsmouth, VA or call us at (757) 686-4850.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5921 High St W, Portsmouth, VA
23703, United States

Hours

Reviews

4.4
365 reviews
5 stars
232
4 stars
80
3 stars
26
2 stars
4
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and knowledge, with specific mentions of employees like Tiffany, Jeff, and Tom for going above and beyond.

Product Availability

Customers frequently noted that the store is well-stocked and usually has the parts they need.

Mixed Experiences

While many reviews were positive, there were notable complaints about poor customer service from specific employees, leading to a mixed overall experience.

Store Environment

The store was described as clean and organized, contributing to a pleasant shopping atmosphere.
  • CN
    Crystal Newton
    1 day ago
    5.0
    Young lady helped. She had great service personality and was very helpful.
  • MK
    Muhammad Khan
    Jan 4, 2026
    5.0
    Good service good people Jeff is good Sales associate He always help his customers thank you, Jeff
  • SB
    Steven Barnes
    Dec 22, 2025
    5.0
    I came in with a engine/electrical issue. I explained it to the Manager, Jeff and he listened, asked follow-up questions and provided insert and suggestions. He was and is very well spoken, professional and cool. We came to a resolve and got me confidently back on the road.
  • CO
    Courtney Owens
    Nov 26, 2025
    5.0
    Carter G was super helpful this morning changing out my battery after I was turned away from another store. Despite my battery being in a difficult position, Carter G did not hesitate to change it out! I appreciate workers like him! TY again Carter!
  • JM
    J. M.
    Nov 11, 2025
    5.0
    Carter helped me chose the right wiper blades. His customer service skills are top notch. I will be a repeat customer because of his knowledge. Lastly, he sold me the right blades vs when I bought them from Advance and they were wrong.

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Portsmouth, VA?

AutoZone Auto Parts in Portsmouth, VA is open Monday to Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts in Portsmouth offer in-store pickup and same-day delivery?

Yes, this AutoZone location offers both in-store pickup and same-day delivery services.