Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone High St W in Portsmouth, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Portsmouth, VA or call us at (757) 686-4850.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
360 reviews
5 stars
228
4 stars
79
3 stars
26
2 stars4
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and professionalism of staff, others reported rude behavior and lack of assistance.
Staff Knowledge
Several reviews highlighted the staff's knowledge and ability to assist customers with their automotive needs, particularly mentioning specific employees who went above and beyond.
Store Conditions
The store is generally described as clean and well-stocked, with some customers appreciating the organization and availability of parts.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about long wait times and unhelpful staff, indicating inconsistency in service.
Product Availability
Customers frequently noted that the store usually has the parts they need, contributing to a positive shopping experience.
- JMJ. M.Nov 11, 20255.0Carter helped me chose the right wiper blades. His customer service skills are top notch. I will be a repeat customer because of his knowledge. Lastly, he sold me the right blades vs when I bought them from Advance and they were wrong.
- BBBig BearOct 25, 20255.0Great staff! Fully stocked store. Can't ask for more.
- WWWes WOct 21, 20251.0Store OBD reader is broken. Amanda was very rude and gave no solutions. Napa here i come
- DFDerek FriasAug 11, 20252.0Bad customer service …!!!! I’m not coming back
- MJMark JacksonJun 29, 20251.0I'll never go here again. Was looking at wiper blades for 15 minutes trying to find the correct one and not a single soul offered to help me! Very poor customer service! But they had plenty of time to stand around and chat with each other and friends that came and went.
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts in Portsmouth, VA?
AutoZone Auto Parts in Portsmouth, VA is open Monday to Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does AutoZone Auto Parts in Portsmouth offer in-store pickup and same-day delivery?
Yes, this AutoZone location offers both in-store pickup and same-day delivery services.
What types of products can I find at AutoZone Auto Parts on High St W?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this store.
Which popular brands are available at AutoZone Auto Parts in Portsmouth?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Portsmouth?
You can call them at (757) 686-4850 or email customer.service@autozone.com for assistance.
Where is AutoZone Auto Parts located in Portsmouth, VA?
The store is located at 5921 High St W, Portsmouth, VA 23703, USA.
Are there any tire shops near AutoZone Auto Parts in Portsmouth?
Yes, Tires To You. The $30 Tire Shop is nearby and offers tire sales and repair services, which complements your visit to AutoZone for auto parts.
Can I find other automotive services close to AutoZone Auto Parts in Portsmouth?
Yes, ChurchlandTV and Electronics Repair and Harris Tire Service are nearby, providing automotive repairs and tire services adjacent to your AutoZone visit.
Are there convenient food options near AutoZone Auto Parts in Portsmouth?
Yes, nearby restaurants include Kingston Grill (Caribbean cuisine), GOURMET BURGER BISTRO, Subway, and Little Caesars Pizza for quick meals before or after your AutoZone visit.
What should customers know about visiting AutoZone Auto Parts on weekends?
On Saturdays, the store is open from 7:30 AM to 8:00 PM and on Sundays from 9:00 AM to 8:00 PM, giving you ample time to shop on weekends.