Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 801 Frederick Blvd in Portsmouth offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
308 reviews
5 stars
164
4 stars
72
3 stars
42
2 stars
9
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.
Product Availability
Customers frequently noted that the store often has the parts they need in stock, although some reported instances of items being unavailable.
Store Cleanliness
Several reviews mentioned cleanliness issues, with some customers reporting unsanitary conditions in the store.
Service Speed
While many customers appreciated the quick service, others expressed frustration with slow service and long wait times.
Inconsistent Experiences
There were mixed reviews regarding customer service consistency, with some customers experiencing excellent service while others reported poor interactions.
- EOEstelleMiBelle OliverNov 19, 20255.0Just left Vance auto because my truck broke down walked in the store and Kevin was more than patient and helping me find the correct part even gave me additional information regarding my use. Truck would recommend every time.
- DMDerrick McClainAug 20, 20255.0Excellent service! KJ went above and beyond making sure my brake light was installed and working properly
- TFTayrees FigueroaAug 19, 20255.0The staff in here are always very helpful and go above and beyond to help
- JFJessica FrederickJul 11, 20191.0I thought Advance Auto was a chain... I tried to return a part for warranty at this store since I was right next door anyway figured i would save myself a trip & they acted like they didn't know what to do or just straight up didnt want to. Kept saying "you got this from this store?" I was like "yeah you ARE Advance Auto right? As they reading my receipt that says Advance Auto. I gave up and went to the store i bought from (my usual down Airline) and had zero problem. ✔ moral of the story: go to Airline store
- EWEdward WDec 13, 20164.0Has just about anything you'll need for your vehicle I love this place
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located in Portsmouth?
Advance Auto Parts is located at 801 Frederick Blvd, Portsmouth, VA 23707, US.
What are the store hours for Advance Auto Parts at 801 Frederick Blvd?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer battery installation services?
Yes, Advance Auto Parts offers free battery installation with purchase on most products.
Can Advance Auto Parts recycle used motor oil and batteries?
Yes, the store recycles used motor oil and batteries for free. Exclusions may apply.
Is curbside pickup available at this Advance Auto Parts location?
Yes, curbside pickup is available for customer convenience.
What payment options does Advance Auto Parts accept?
Advance Auto Parts accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any military discounts offered at Advance Auto Parts?
Yes, a 10% military discount is available for active duty and veteran service members.
How can I shop online and pick up my order at the Portsmouth Advance Auto Parts store?
You can buy online and pick up your order in-store within 30 minutes via the provided online store link.
What nearby places can I visit near Advance Auto Parts at 801 Frederick Blvd?
Nearby places include Take 5 Oil Change for quick automotive services, Chick-fil-A for dining, and Wells Fargo Bank for financial needs. These locations provide convenient options before or after your visit.
How can nearby transit or service locations help customers visiting Advance Auto Parts?
Nearby UPS Access Point location facilitates shipping and courier needs, while nearby parking lots and banks like Wells Fargo provide ease of access and financial services during your visit to Advance Auto Parts.
Are there entertainment or dining options near Advance Auto Parts at 801 Frederick Blvd?
Yes, nearby restaurants like Mario's Italian Restaurant, District bar, and Subway offer dining options, and Amicis music venue provides entertainment opportunities close to Advance Auto Parts.