Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2401 Airline Blvd in Portsmouth offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
288 reviews
5 stars
167
4 stars
65
3 stars
29
2 stars
12
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customer service received mixed reviews; while many praised staff for being helpful and knowledgeable, there were notable complaints about rudeness and unprofessional behavior from some employees.
Product Availability
Customers appreciated the store's ability to have parts in stock and the convenience of finding what they needed, although some reported issues with receiving the wrong parts.
Store Hours
Several customers expressed frustration over the store closing before the posted hours, leading to negative experiences when trying to make last-minute purchases.
Staff Knowledge
Many reviews highlighted the staff's knowledge and willingness to assist, particularly mentioning specific employees who provided exceptional service.
Store Cleanliness
The store was generally noted as clean and well-organized, making it easy for customers to find items.
- BWBruce WarnerNov 2, 20255.0Did me right by taking my used oil 🛢.
- WOWarren OatleyOct 28, 20255.0The only store that had the part
- ALANN3 L33Oct 17, 20255.0GREAT CUSTOMER SERVICE TO ROB!!!! thank you for all your help!!!
- MJManaleto JefferyOct 13, 20254.0Great service and very helpful
- JCJoshua CuffeeOct 3, 20255.0Josh was knowledgeable, professional, and very helpful. He quickly found the part I needed and made the whole process easy. The service was exceptional and I’ll definitely back again.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of products does Advance Auto Parts in Portsmouth offer?
Advance Auto Parts offers automotive aftermarket products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts provide free installation services?
Yes, Advance Auto Parts offers free battery and windshield wiper installation with purchase. Exclusions may apply.
Can Advance Auto Parts test my car battery?
Yes, they provide free battery testing to assess your battery's health.
Does Advance Auto Parts recycle used car batteries and motor oil?
Yes, Advance Auto Parts recycles used car batteries and motor oil at no charge. Exclusions may apply.
What payment methods are accepted at Advance Auto Parts in Portsmouth?
They accept American Express, Visa, MasterCard, Discover, cash, and checks.
What are the store hours for Advance Auto Parts at 2401 Airline Blvd?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer curbside pickup services?
Yes, curbside pickup is available for customer convenience.
Are there nearby automotive services close to Advance Auto Parts?
Yes, nearby places include Tires 4 Less for tire services and Meineke Car Care Center for automotive repair and tire services, providing convenient options for car maintenance.
What nearby places can I visit after shopping at Advance Auto Parts?
You can visit nearby restaurants such as Culinary Chemist Cuisine for seafood, Sandwich Hut 757 for sandwiches, or Majik City for dining and entertainment.
Are there any nearby shipping or courier services near Advance Auto Parts?
Yes, the UPS Access Point location nearby offers courier and shipping services, which can be convenient if you need to send or receive packages during your visit.