Enterprise Rent-A-Car

4.1
216 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

3206 S Crater Rd, Petersburg, VA
23805, United States
(804) 861-9305
https://www.enterprise.com/en/car-rental/locations/us/va/petersburg-2114.html
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About

Car Rental AgencyVan Rental
Need a rental car in Petersburg, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Petersburg location today.

Location

Enterprise Rent-A-Car
3206 S Crater Rd, Petersburg, VA
23805, United States

Hours

Reviews

4.1
216 reviews
5 stars
139
4 stars
31
3 stars
11
2 stars
9
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and attentiveness.

Reservation Issues

Several reviews mentioned problems with honoring reservations, including not having the reserved vehicle available upon arrival.

Vehicle Condition

Feedback indicated mixed experiences regarding vehicle cleanliness and condition, with some customers receiving cars that were not well-maintained.

Quick Service

Customers appreciated the quick and efficient service during the rental process, with many noting minimal wait times.

Mixed Experiences

While many had positive experiences, there were notable complaints about unprofessional behavior and poor customer service from some staff members.
  • BE
    Brenda Ebron-Bonner
    Nov 15, 2025
    5.0
    Professional service the process easy and fast. I will use again and refer to others. Jaylen was great in Petersburg Virginia.
  • VF
    Vicky Fulton
    Sep 19, 2025
    5.0
    The work done to my vehicle was outstanding. I was very pleased. I actually posted to the wrong business as far as the work done to my vehicle. I rented from Enterprise while my vehicle was being worked on. I didn't receive the vehicle that was supposedly reserved for me, but I was still overall satisfied with alternate vehicle and the professionalism of the Enterprise employees.
  • SH
    Shelly Hoskins
    Sep 9, 2025
    5.0
    Computers down, then tablets messed up and they made everything as easy as possible and so pleasant. Thank you team!
  • EI
    E Lee Dyer IV
    Aug 28, 2025
    5.0
    Friendly staff and top-notch service! Even with a small team, they go out of their way to keep you updated and make the rental process smooth. They truly go above and beyond.
  • AA
    Andrew
    Aug 28, 2025
    5.0
    The staff was very helpful and very patient. I also enjoyed the rental.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Petersburg, VA?

We offer a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the operating hours of Enterprise Rent-A-Car Petersburg?

We are open Monday through Friday from 8:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.