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At Strosnider Chevrolet, our goal is to provide an easy and friendly car-shopping experience. Whether you want to lease a new Chevy, buy a used Chevrolet or are looking to service the car, truck or SUV you already own, the team at our Chevy dealership in Hopewell, VA, is here for you. Visit Strosnider Chevrolet, where Nobody Treats You Better!
Customers consistently praised salespeople, especially Mike B and Candy, for their helpfulness, patience, and professionalism during the car buying process.
Service Issues
Numerous reviews highlighted significant dissatisfaction with the service department, citing poor communication, delays, and unresolved vehicle issues.
Customer Care
Many customers appreciated the friendly and caring atmosphere, noting that staff treated them like family and went above and beyond to meet their needs.
Communication Problems
Several reviews pointed out issues with communication, particularly regarding service updates and follow-ups, leading to frustration among customers.
RJ
Regina Johnson
4 days ago
5.0
I purchased a car and want to shout out Shawn T. In sales and Torrance in finance for their great customer service and making me feel like a valued customer. With these guys on the teams you can't go wrong. I hope all customers get or has gotten my car buying experience.
BC
brett collins
Dec 6, 2025
5.0
I walked in looking for a specific vehicle. They found said vehicle. I had a plan, was going to use a loan from a specific bank. That didn't work out like I had planned. They found another way to get me into the vehicle that I was looking at.
DD
Doctor Detroit
Dec 5, 2025
2.0
My truck broke down Wow it took days for them to diagnose my truck with 10 trouble codes and yet they said they could not find the problem why? Then they charged battery and I drove away. Still don't know what the problem was. P.s. the battery was new so who knows smh....... Thanks Chevy ....The Doctor
JN
James Newsome
Nov 26, 2025
1.0
I recently brought my 2017 Silverado to Strosnider Chevrolet Service Department for electrical issues and had a very disappointing experience. I was told throughout the week that diagnostics were being performed, but my dash camera footage showed that the truck was never entered, moved, or touched while it sat on their back lot.
Despite that, I received a call after several days stating that my steering gear was bad and that the repair would cost nearly $2,900. The diagnosis didn’t match the symptoms I was experiencing, so I checked the truck myself. It was completely dead from sitting all week. I replaced the alternator in their parking lot, and the truck immediately ran perfectly with no steering or electrical issues.
I also reached out to the Kevin, the General Manager, who said he would follow up with me, but I never received the promised call. The communication I received did not match what actually happened, and the misalignment between updates and the reality shown on the dash camera was extremely frustrating.
I hope the dealership reviews their diagnostic process and communication practices so future customers don’t have this experience.
MH
Mario Hill
Nov 21, 2025
1.0
Dropped my vehicle off for brakes and a tune up. They didn’t touch my truck for a week. When I picked my truck up it had a flat tire because somebody hit the rack and put a hole in the sidewall of the tire. They said my hub was causing the rubbing noise. They said to replace it and the brakes were fine. The brakes are still rubbing. That leads me to believe that they didn’t test drive the truck. my engine light came back on too
Frequently Asked Questions About Strosnider Chevrolet
What are the regular business hours for Strosnider Chevrolet?
Strosnider Chevrolet is open Monday to Friday from 8:30 AM to 7:00 PM, and on Saturday from 8:30 AM to 4:00 PM. It is closed on Sundays.
When is the Service & Parts department at Strosnider Chevrolet open?
The Service & Parts department operates Monday to Friday from 7:30 AM to 6:00 PM and on Saturday from 8:00 AM to noon.
What types of payment does Strosnider Chevrolet accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Which Chevrolet-related services does Strosnider Chevrolet offer?
They offer new Chevrolet leases, used Chevrolet vehicle sales, auto repair, parts & accessories, and auto body repair.
Is Strosnider Chevrolet wheelchair accessible?
Yes, the dealership has a wheelchair accessible entrance, seating, and restrooms to accommodate all customers.
What is the contact email for Strosnider Chevrolet?
You can contact Strosnider Chevrolet via email at contactus@strosniderchevy.com.
Where is Strosnider Chevrolet located?
The dealership is located at 5200 Oaklawn Boulevard, North Prince George, VA 23860, USA.
What nearby automotive-related businesses can customers visit after Strosnider Chevrolet?
Nearby automotive-related places include Virginia Motorsports Park for racing events, Napa Auto Parts for additional car parts, and Tire Zone of Hopewell for tire sales and repair.
Are there dining options nearby Strosnider Chevrolet for customers to enjoy before or after their visit?
Yes, nearby dining options include Ruby Tuesday, MrBeast Burger, Elephant Thai, Pizza Hut, Kacha Thai Restaurant, Leones Italian Restaurant, McDonald's, Top's China Restaurant, and Wendy's.
What retail and convenience stores are nearby for customers visiting Strosnider Chevrolet?
Nearby retail and convenience stores include Rainbow Kids and Rainbow Apparel for clothing, Dollar Tree for discount shopping, Rite Aid pharmacy, and Tobacco Zone for tobacco products.