AutoZone Auto Parts

4.3
181 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone North Chesterfield #6470 in North Chesterfield, VA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in North Chesterfield, VA or call us at (804) 253-1530.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6440 Iron Bridge Rd, North Chesterfield, VA
23234, United States

Hours

Reviews

4.3
181 reviews
5 stars
117
4 stars
34
3 stars
10
2 stars
1
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customer service experiences varied significantly; while many praised the helpfulness and friendliness of staff like Manny and Pre, others reported rude and unhelpful interactions.

Staff Knowledge

Some customers noted that staff were knowledgeable and provided good assistance, while others experienced a lack of product knowledge and poor service.

Store Environment

The store was generally described as clean and well-organized, but some customers mentioned issues with loud music and staff smoking outside.

Product Availability

Several customers expressed frustration with the store's inventory, stating that they often did not have the parts they needed.

Management Issues

There were mixed reviews regarding management, with some praising the store manager's support while others criticized their attitude and service.
  • AW
    Anecia Williams
    Nov 8, 2025
    1.0
    Make up excuses not to change your brake light. Didn’t even bother to go outside and look at my truck. It’s a 2006 Silverado and she says no it has pressure clips. Didn’t even bother to go back and forth with her.
  • AG
    Alberto Gomez
    Sep 4, 2025
    5.0
    Such a beautiful store I love how all the workers make it feel like home, Pre I believe such a beautiful and amazing Store manager always helping me when I don’t know how to say or pronounce a part, since she does talk a little bit of Spanish because of her two hispanic she has in her store both amazing workers both have helped me and had amazing customer service, I’ve had one bad experience tho with a skinny white woman who works there she was extremely rude to me one day because I didn’t understand her and instead of pulling out a translator she was just raising her voice, I also asked for the oil on another vehicle and she turned the computer screen so fast almost hit my face and pointed at the weight and told me the filter number, I was expecting for her to go get it but she didn’t felt like I was just disturbing her because she wasn’t really smiling, had an attitude, and just kept breathing heavy, other than that i’ve really enjoyed my other experiences here. (had my child help me type this out due to the fact i can’t really speak nor type english)
  • BH
    Brandon Hopkins
    Aug 15, 2025
    5.0
    I like it here since at least 3 years good employees but I got a bit bored but maybe I will come back soon
  • KE
    Kiara Elliott
    Jul 18, 2025
    5.0
    Nicole is extremely experienced, nice, quick, and helpful.
  • KM
    Katrina Moore
    Jul 11, 2025
    5.0
    I love the customer service there from everyone especially the female manager

Frequently Asked Questions About AutoZone Auto Parts

What are the business hours for AutoZone Auto Parts in North Chesterfield?

AutoZone Auto Parts in North Chesterfield is open Monday through Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 8:00 PM.

What services does AutoZone Auto Parts offer for order fulfillment?

They offer in-store pickup, same day delivery, and curbside pickup services for your convenience.