Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Midlothian Turnpike in Richmond, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Richmond, VA or call us at (804) 378-7281.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
AutoZone Auto Parts
11523 Midlothian Turnpike, North Chesterfield, VA
23235, United States
Hours
Reviews
4.4
317 reviews
5 stars
216
4 stars
49
3 stars
23
2 stars
9
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their automotive needs.
Employee Recognition
Specific employees, particularly Mara, David, and Charles, received multiple commendations for their exceptional service and expertise.
Mixed Experiences
While many reviews highlighted positive interactions, there were also reports of rude behavior from some employees, leading to a mixed overall experience.
Store Environment
The store was generally described as clean and well-stocked, although there were occasional complaints about the atmosphere and employee professionalism.
Quick Service
Customers appreciated the fast service, especially for battery installations and diagnostics, often completed in a timely manner.
- SCStarla CallahanNov 8, 20251.0Had a dead battery. Needed it charged. Kid obviously didn't want to do it cuz he acted like he needed a special tool to get my battery out and he supposedly didn't have it. I guess since i was trying to do the free charge instead of buying another one. Had my kids in the car with me since it died on the way to run some errands. Stressed me out saying he couldn't do anything but jump it. Then what are you there for if you cant even take out a battery? Went to advanced auto just across the street. No issue. No special tool needed. So what gives? Yall clearly hiring teenagers that dont wanna work even if its to help out a family in need. Thanks a bunch. Not
- CSC ShahOct 24, 20255.0Mara is the absolute best!! I came into AutoZone last week and she helped me find the right part for my vehicle—and even installed it for me. Today, I had another issue and went to the dealership first, but they made the problem seem extremely complicated. I decided to call AutoZone to see if Mara was working because I knew she could help. Sure enough, she and Olivia took a look (they actually noticed the issue before I showed it to them), immediately identified the problem, found the correct part, and even removed the faulty one. It is very clear that Mara is subject matter expert. She isn't just another employee who works at Autozone. She knows cars inside and out & truly understands issues/parts. I hope Mara gets a promotion soon, because she truly deserves it. As someone who doesn’t know much about car parts, it’s such a relief knowing I can count on Mara. She went above and beyond to make sure everything was right and that I’m completely taken care of. I’ve never met an employee who genuinely cares so much about their customers’ wellbeing. Because of her, I’ll always choose AutoZone. Mara truly deserves immense recognition! I know this isn't Olivia's main location, but she was amazing and went above and beyond to help me as well!!!
- CPCharla PerkinsSep 20, 20255.0One of our cars needed a battery replaced, so off to AutoZone. Charlie took care of replacing it and disposing (or whatever they do) the old one. He did a great job! We'll definitely continue returning to this AutoZone.
- ATAlonzo TSep 15, 20255.0God Bless Charles! He is very knowledgeable and an asset to the company. He helped me with finding the right battery for my car and installation tips. His knowledge is amazing. Will recommend this AutoZone to anyone!!!
- GSGordon ShafferSep 11, 20254.0Every staff that I interacted with were very helpful. The store managers gave great advice. Each one answered all my questions concerning a new battery that had lost its charge a couple of times. Their understanding of the situation helped me to make an informed decision. I appreciated that they treated me with respect. I was totally pleased with their service and would come back without any hesitancy.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts in North Chesterfield?
AutoZone Auto Parts is open from 7:30 AM to 8:00 PM Monday through Saturday, and from 8:30 AM to 7:00 PM on Sundays.
Where is AutoZone Auto Parts located in North Chesterfield, VA?
It is located at 11523 Midlothian Turnpike, North Chesterfield, VA 23235, United States.
What types of products does AutoZone Auto Parts offer?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Can I pick up my order in-store or get same-day delivery from AutoZone?
Yes, AutoZone provides in-store pickup and same-day delivery services.
What brands are available at AutoZone Auto Parts?
Available brands include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts customer service?
You can call them at (804) 378-7281 or email customer.service@autozone.com.
Where can I find AutoZone Auto Parts online for this location?
Visit https://www.autozone.com/locations/va/north-chesterfield/11523-midlothian-turnpike.html for more information and online shopping.
Are there other automotive-related stores nearby AutoZone on Midlothian Turnpike?
Yes, there is another AutoZone store and Ace Auto Glass & Mirror located nearby for additional automotive parts and repair needs.
What gas stations are close to AutoZone Auto Parts where I can refuel my vehicle?
Nearby gas stations include Zota's and Amoco, convenient for refueling during your visit to AutoZone.
Are there dining options near AutoZone Auto Parts where customers can eat?
Yes, nearby restaurants include Tres Machos for Tex-Mex cuisine and sweetFrog for ice cream and frozen yogurt.