Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Norfolk today.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
NTB-National Tire & Battery
5965 East Virginia Beach Blvd, Norfolk, VA
23502, United States
Hours
Reviews
4.6
484 reviews
5 stars
418
4 stars
16
3 stars7
2 stars4
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Dominique, Quron, and Eric.
Timeliness
Several reviews highlighted the quick service, with many customers being in and out within a short time frame.
Quality of Work
While many customers were satisfied with the quality of service, some expressed concerns about the accuracy of repairs and recommendations.
Communication
There were mixed reviews regarding communication, with some customers appreciating updates while others felt left in the dark about their vehicle's status.
Pricing
Customers had varied opinions on pricing, with some finding it reasonable while others felt certain services were overpriced.
- KHKadajah HarrisonNov 7, 20255.0Eric was so helpful and knowledgeable when it came to assisting me with purchasing new tires for my vehicle. Any time I walk into the establishment, the entire staff are always welcoming and ready to lend a helping hand. Top tier services all around! Any time I need services done to my car, I come right to NTB.
- TBTerra BlufordNov 1, 20255.0Great experience, customer Servic, and Great assistant manager!
- BHBruces HowardOct 24, 20251.0This is the second time I’m writing a bad review on this company as a whole but this time safety was involved and I don’t care if I have to get courts involved yall not getting away with this. They put my daughter in danger by cross threading not one but 3 stud nuts on to my daughter car that could’ve snapped at anytime. Once I discovered the situation I had the car took back and did they take responsibility (no). They took advantage of my daughter’s mother not knowing the whole situation by making her pay for a wheel hub unnecessarily (the wheel stud can be very easily replaced in the hub of a 2015 Nissan Sentra). So basically they turned a 20 dollar situation to a 140 dollar situation and I’m turning it to a you put my child in danger I’m taking you to court situation since they didn’t want to do the right thing by a customer! Pop
- LELance EntsmingerOct 20, 20255.0Had a screw in my tire. Brought it in to NTB and they had it patched within 10 minutes. Thanks Eric and Terion
- MMMcLovinSep 24, 20255.0I was homeless, traveling cross country back to my family. made a last minute appointment, last minute requests; and they got it all done at a more than reasonable price. And they got it done within 30mins. Lifesavers honestly
Frequently Asked Questions About NTB-National Tire & Battery
What services does NTB-National Tire & Battery offer?
NTB-National Tire & Battery offers top-brand tires along with auto services such as brakes, alignments, oil changes, batteries, suspension, and exhaust repair.
Where is NTB-National Tire & Battery located?
NTB-National Tire & Battery is located at 5965 East Virginia Beach Blvd, Norfolk, VA 23502, USA.
What are the operating hours of NTB-National Tire & Battery?
NTB-National Tire & Battery is open Monday to Wednesday & Friday from 8 AM to 6 PM, Thursday from 8 AM to 8:30 PM, Saturday from 8 AM to 5 PM, and Sunday from 9 AM to 5 PM.
Does NTB-National Tire & Battery provide wheelchair accessible facilities?
Yes, NTB-National Tire & Battery has a wheelchair accessible entrance and restroom.
Can I pay by debit card at NTB-National Tire & Battery?
Yes, NTB-National Tire & Battery accepts debit card payments and does not require cash only.
How can I make a service reservation at NTB-National Tire & Battery?
You can make a service reservation online through their website at https://www.mavis.com/locations/norfolk-virginia-beach-blvd-va.
What nearby places can I visit for food before or after my visit to NTB-National Tire & Battery?
Nearby food places include Colombian Coffee Shop - USA for coffee and smoothies, Olive Garden Italian Restaurant, and Lupita’s #2 for Mexican and Salvadoran cuisine.
Are there any nearby retail stores close to NTB-National Tire & Battery?
Yes, nearby retail stores include Upscale Men’s Fashion for clothing, Design 4 You for screen printing and fabrics, and Rent-A-Center for furniture and rental services.
What nearby services are available for military personnel near NTB-National Tire & Battery?
Nearby military-related services include the Air Force Recruiting Office, Air Force Reserve Recruiting Office, GoArmy Norfolk, US Navy Enlisted Recruiting, and US Army Recruiting - Norfolk Company.
Does NTB-National Tire & Battery have professional mechanics and offer oil changes?
Yes, NTB-National Tire & Battery has professional mechanics on staff and provides oil change services.