National Car Rental

4.3
482 reviews
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Business Details

2200 Norview Ave, Norfolk, VA
23518, United States
(833) 338-3320
https://www.nationalcar.com/en/car-rental-locations/us/va/norfolk-international-airport-211n.html
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About

Car Rental Agency
Skip the counter when you rent a car with National in Norfolk. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Norfolk today!

Location

National Car Rental
2200 Norview Ave, Norfolk, VA
23518, United States

Hours

Reviews

4.3
482 reviews
5 stars
329
4 stars
62
3 stars
28
2 stars
19
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and efficient service from staff, particularly highlighting individuals like Devon, Alonzo, and Ralph for their exceptional assistance.

Vehicle Quality

Most reviews noted that the vehicles were clean, well-maintained, and equipped with current technology, although there were some complaints about specific cars being unclean or having issues.

Pickup Experience

While many customers reported quick and easy pickup processes, several reviews mentioned long wait times and issues with vehicle availability, particularly during busy periods.

Reservation Issues

Some customers experienced problems with reservations, including receiving different vehicles than expected and difficulties in communication regarding their bookings.

Overall Satisfaction

Despite some negative experiences, a significant number of customers expressed high satisfaction with their overall rental experience, often recommending National for future rentals.
  • LB
    Logan Bohl
    Nov 17, 2025
    5.0
    Staff were very friendly.
  • DP
    David Patchin
    Nov 11, 2025
    5.0
    Very helpful and friendly
  • RE
    Ryan E
    Nov 8, 2025
    5.0
    A huge selection of vehicles and zero wait. Can’t get any easier.
  • DR
    Dale Ramirez
    Oct 21, 2025
    5.0
    Julie and Ajae (Norfolk Airport) had excellent customer service. SO nice, happy and efficient. AND you had a table with snacks-water and candy when you picked up the car…NICE touch. Great job, team!!
  • SA
    Steve Ash
    Oct 15, 2025
    5.0
    I highly recommend National car rental at Norfolk international airport. I selected a fabulous GMC crew cab and my experience was great.
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Frequently Asked Questions About National Car Rental

What services does National Car Rental in Norfolk offer?

National Car Rental in Norfolk offers car rental services including economy, luxury rentals, and airport pick-up.

What are the operating hours for National Car Rental in Norfolk?

National Car Rental in Norfolk operates daily with hours from 7:00 AM to 11:59 PM, with an additional late-night hour from midnight to 1:00 AM Monday through Saturday.