Customers consistently praised the friendly and accommodating staff, highlighting their willingness to help and treat customers like family.
Vehicle Quality
Many reviews noted satisfaction with the reliability and condition of the vehicles purchased, although some customers reported issues shortly after purchase.
Financing Options
The dealership is recognized for its flexible financing options, particularly for customers with poor credit, making it accessible for many buyers.
Repair and Support
Customers appreciated the prompt assistance with repairs and issues, often receiving quick resolutions and support after purchase.
Mixed Experiences
While many reviews are positive, there are notable complaints regarding repossession practices and dissatisfaction with vehicle reliability.
KS
kimari sharee
Dec 26, 2025
5.0
If you’re looking for a dealership that truly cares about their customers and delivers great service, Joel’s Auto is the place to go. I highly recommend them!
DB
Daquan Barnes
Dec 26, 2025
5.0
I had a great experience at Joel’s Auto. The staff was friendly, professional, and truly cared about helping me find the right vehicle. They were honest, patient, and made the entire process smooth and stress-free. You can tell they take pride in their work and value their customers. I highly recommend Joel’s Auto to anyone looking for a trustworthy dealership with excellent customer service!
DT
Dan Thomas
Dec 23, 2025
5.0
Bought a really nice BMW X5 diesel here. Very pleased with my purchase. It can be scary buying from these smaller lots but this one seems very well run. Everybody I interacted with treated me like family.
DD
Darrin
Dec 19, 2025
5.0
If you didn’t get your vehicles from Joel’s auto you’re probably wishing you did now !!! Go check them out !!!
NG
Nate Gonzalez
Dec 1, 2025
5.0
I bought my Honda from Joel's auto and it was a very smooth process William and Dan were very friendly and went over all of the paperwork thoroughly they were very professional this is my 3rd vehicle I purchased here and will recommend to everyone. Thank you guys! 🙏
Frequently Asked Questions About Joel's Auto Wholesale
What is Joel's Auto Wholesale and what kind of cars do they sell?
Joel's Auto Wholesale is a Buy Here Pay Here used car dealer offering a wide range of used vehicle brands including Acura, BMW, Ford, Honda, Toyota, and many more.
Where is Joel's Auto Wholesale located?
Joel's Auto Wholesale is located at 5700 Curlew Dr, Norfolk, VA 23502, USA.
What are the business hours of Joel's Auto Wholesale?
Joel's Auto Wholesale is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 2:00 PM, and is closed on Sundays.
What payment options are accepted at Joel's Auto Wholesale?
Joel's Auto Wholesale accepts American Express, Cash, Discover, Financing options, MasterCard, and Visa.
Does Joel's Auto Wholesale offer financing options and do they require a credit check?
They offer in-house financing with no credit check required, making it easier to purchase a used vehicle even with low down payments.
How can I contact Joel's Auto Wholesale for inquiries or sales?
You can contact them via phone at +1 757-455-6330 or email at sales@joelsauto.com.
Is Joel's Auto Wholesale affiliated with any associations?
Yes, they are a member of the VIDA - Virginia Independent Dealers Association.
What are some nearby places customers can visit when coming to Joel's Auto Wholesale?
Nearby, customers can visit Padencold Inc for storage or food, Elite Laundry Services for dry cleaning, or Croissant Mafia Cafe for coffee and snacks.
Are there any automotive-related services near Joel's Auto Wholesale?
Yes, nearby vehicle-related services include Maypaw Inc for tire repair and emergency roadside service, Bay Area Glass for auto glass repair, and Gregory's Diesel Marine & Truck Service for truck repairs.
What nearby dining options are available for customers visiting Joel's Auto Wholesale?
Customers can check out Haven Inn Bar and Grill, Croissant Mafia Cafe and Resto, and Cherry Market bakery nearby for food and refreshments.