Jiffy Lube

4.0
722 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in NORFOLK. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
2463 E Little Creek Rd, Norfolk, VA
23518, United States

Hours

Reviews

4.0
722 reviews
5 stars
459
4 stars
75
3 stars
49
2 stars
32
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently praised the quick service, often mentioning being in and out in a timely manner.

Staff Professionalism

Many reviews highlighted the friendly and professional demeanor of the staff, with specific mentions of individual employees providing exceptional service.

Customer Experience

Overall, customers reported positive experiences, with many expressing satisfaction with the service and willingness to return.

Management Issues

Some reviews pointed out concerns regarding management and leadership, suggesting a need for better training and oversight of staff.

Cleanliness Concerns

A few customers noted issues with cleanliness in the waiting area, indicating that it could use more attention.
  • NZ
    Noah Zuniga
    Nov 16, 2025
    5.0
    Service was quick and efficient
  • CT
    Carlos Trejo
    Nov 16, 2025
    1.0
    All i wanted was an oil change and thats all i wanted and then come to find out filters are pulled out of my car and the guy didnt even fully put back my glove compartment. Literally did a half ass job and ending up putting it back on myself and my stearing wheel had oil on it and same for my door handle(inside and out) This really ruined my day
  • TT
    Tarsha
    Nov 8, 2025
    5.0
    Excellent, fast and efficient service.
  • IS
    Inge Seiler
    Nov 7, 2025
    4.0
    The staff was friendly and I appreciated the car vacuuming service
  • NT
    Nacho T8
    Nov 4, 2025
    5.0
    Really good service and nice workers highly recommend it

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service