Business Details
About
Car Wash
Home grown and operated, Green Clean Express Auto Wash proudly operates 17+ award-winning express car wash locations serving Hampton Roads and Elizabeth City. All Green Clean Express locations offer fast, high-quality, and environmentally friendly car washes that are 100% satisfaction guaranteed, with FREE vacuums.
Green Clean Express offers four single retail wash options: Basic Deal ($7), Deluxe Shine ($12), Clean Extreme ($18), and our BEST Clean Extreme + Ceramic ($22).
The Wash Smart Monthly Unlimited Wash Club, starting at just $20 a month per vehicle, offers unlimited car washes at any Green Clean Express or 100+ Express Wash Concepts locations across six states. Brands include Moo Moo Express, Flying Ace Express, Clean Express Auto Wash, Green Clean Express Auto Wash and Bee Clean Express Car Wash.
Location
Green Clean Express Auto Wash - Tidewater
7442 Tidewater Dr, Norfolk, VA
23505, United States
Hours
Reviews
4.4
355 reviews
5 stars
259
4 stars
43
3 stars
24
2 stars
8
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for being rude and unprofessional.
Wash Quality
Many customers express dissatisfaction with the effectiveness of the car wash, noting that it often fails to clean the vehicle thoroughly.
Pricing Concerns
Several reviews mention rising prices and question the value of the services provided, with some feeling that the cost does not match the quality of the wash.
Convenience and Amenities
Customers appreciate the convenience of the location and the availability of free vacuums, but some suggest improvements like better vacuum suction and additional cleaning supplies.
Membership Issues
There are complaints regarding membership privileges and the handling of membership-related concerns, leading some customers to reconsider their subscriptions.
- JBJaye Blue67May 19, 20225.0Great
Frequently Asked Questions About Green Clean Express Auto Wash - Tidewater
Does my Unlimited Wash Club Membership work at multiple locations?
Yes! You can use it at all of our locations, truly unlimited!
Can I use my Unlimited Wash Club Membership with multiple vehicles?
Your Unlimited Wash Club Membership is per vehicle and your tag cannot be shared.
When will I get charged for my Unlimited Wash Club Membership?
Your credit/debit card will be charged every 30 days from the day you sign-up.
How do I manage my Unlimited Wash Club Membership?
By visiting our website and clicking on the "Manage Unlimited Wash Club Membership" button.
I got a new vehicle, how do I transfer my Unlimited Wash Club tag?
You can get a new RFID tag at any location! Just let a team member know you purchased a new car and they can help you.
Can I cancel my Unlimited Wash Club Membership online?
Yes, by visiting our website. Please have your RFID tag number available. Cancellation requests may take up to 5 days to process.
Will I receive a refund after cancelling my Unlimited Wash Club Membership?
Upon cancellation, your Unlimited Wash Club Membership will remain active until your next bill date and you may continue to wash unlimited at all locations up until then. Refunds are not issued after membership cancellation.
What if I change my mind after cancelling my account?
Just pull up to the kiosk at any of our locations and you’ll be prompted to re-activate your account (if your RFID tag is still in place on your windshield). Current packages and pricing at the time of re-activation applies.
What types of vehicles do you wash?
Our vehicle clearance is 7’2”. Our conveyor tracks support a tire width of up to 13.5″, and we cannot accept trucks with dual wheels or vehicles over 85″ wide. For the safety of our customers, team members and wash equipment, we cannot wash vehicles with bike/scooter/wheelchair/utility racks. We sincerely apologize for the inconvenience.
I drive for Uber, Lyft, Taxi, etc. Am I able to join the Unlimited Wash Club?
Absolutely! It’s encouraged that you wash frequently to keep your car clean, while shuffling others around.
Can I use my Unlimited Wash Club Membership at other Green Clean Express locations?
Yes! Your Unlimited Wash Club Membership works at all Green Clean Express locations for truly unlimited washes.
Is my Unlimited Wash Club Membership valid for multiple vehicles?
No, the Unlimited Wash Club Membership is per vehicle and cannot be shared between multiple vehicles.
How often will I be charged for the Unlimited Wash Club Membership?
Charges occur every 30 days from the day you sign up, billed to your credit or debit card.
How can I manage my Unlimited Wash Club Membership?
You can manage your membership online by visiting the Green Clean Express website and clicking on the Manage Unlimited Wash Club Membership button.
What are the operating hours for Green Clean Express Auto Wash - Tidewater?
The location is open Monday through Saturday from 7:00 AM to 8:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Are there any special holiday hours for this car wash?
Yes. For example, on December 24 and December 31, it closes early at 4:00 PM, and the facility is closed on Thanksgiving, Christmas, and New Year's Day.
Can I use the Unlimited Wash Club Membership if I drive for Uber, Lyft, or taxi services?
Absolutely! The membership encourages frequent washes to keep your vehicle clean while serving passengers.
What nearby dining options can I visit before or after my car wash at Tidewater?
You can enjoy a meal at nearby places like Philly Style Steaks & Subs for sandwiches, Venice NY Pizza for pizza, or T's Seafood Kitchen for seafood.
Are there any convenient stores near Green Clean Express Auto Wash - Tidewater?
Yes, 7-Eleven is nearby, offering convenience store essentials, gas, and liquor, perfect for quick stops during your visit.
How can nearby services like Norview Family Chiropractic benefit me when visiting Green Clean Express Auto Wash?
After your car wash, you can visit Norview Family Chiropractic for massage therapy and chiropractic care to relax and rejuvenate nearby.