Business Details
About
Used Car DealerUsed Truck Dealer
Galaxy Motors provides used cars, used SUVs, and used trucks to the Norfolk, VA, area.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
227 reviews
5 stars
190
4 stars
6
3 stars
6
2 stars2
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive throughout the car buying process.
Vehicle Quality
Several reviews highlighted issues with vehicle reliability and undisclosed damages, leading to dissatisfaction among some buyers.
Transparency
While some customers appreciated the upfront communication about pricing and vehicle conditions, others reported a lack of honesty regarding vehicle issues.
Buying Experience
The buying process was generally described as smooth and efficient, with many customers expressing satisfaction with the overall experience.
Recommendations
Despite mixed reviews, many customers recommended Galaxy Motors for its good deals and customer service, while others advised caution due to potential vehicle issues.
- DBDustin B2 days ago5.0Great customer service up front and honest always looks out for the customer 10/10 if you need wheels check them out they are not your average auto dealer and will work with you to their fullest potential !
- JCJohnson Crane3 days ago5.0Excellent service and very professional staff. The process was quick, the car was in great condition, and everything was handled smoothly. Highly recommend this dealership!
- JBJ B3 days ago5.0I had an amazing experience here. The staffs are really professional. They show me the best availability on my budget. Helped me choose my first car.
- AZAsker Zulfiqarov3 days ago5.0Had a really good experience here. The staff were super friendly and never made me feel rushed. They took their time to explain everything, helped me find the right car, and also walked me through the financing step by step, which made the whole process so much easier. I really appreciated how honest and helpful they were
- JSJackson SchindlerNov 13, 20255.0The people at Galaxy Motor were very professional and helpful along the whole process. They were there through every step helping along the way. This place has great cars and even better people.
Frequently Asked Questions About Galaxy Motors
Do you offer in house financing?
Galaxy Motors does not provide in-house financing. However, we collaborate with several local banks to assist our customers with their financing needs.
Are you a buy here, pay here lot?
No, Galaxy Motors is not a buy here, pay here establishment. We operate as a traditional used car dealership.
How many cars do you have on the lot?
Galaxy Motors maintains an average inventory of 100 vehicles, representing all major brands. We invite you to visit our lot to explore our diverse selection.
How much do your vehicles cost?
Our vehicle prices range from $5,000 to $20,000. The majority of our inventory is priced between $5,000 and $8,000.
Do you offer any service on vehicles?
Galaxy Motors does not provide vehicle service or repair facilities. We specialize in sales of quality used vehicles.
Do you allow vehicles a used vehicle inspection?
Yes, Galaxy Motors permits full vehicle inspections. However, customers must schedule an appointment in advance for this service.
Do you pay for the appointments?
Galaxy Motors does not cover the cost of inspection appointments. This expense is the responsibility of the customer.
Do you offer delivery of the vehicles?
Galaxy Motors does not provide vehicle delivery services. Customers are required to collect their purchases from our location.
Do you accept trade ins?
Yes, Galaxy Motors accepts trade-ins as part of our vehicle purchase process.
Does Galaxy Motors offer in-house financing?
Galaxy Motors does not offer in-house financing but collaborates with local banks to assist customers with financing.
Is Galaxy Motors a buy here, pay here dealership?
No, Galaxy Motors operates as a traditional used car dealership and is not a buy here, pay here lot.
How many vehicles does Galaxy Motors usually have on the lot?
Galaxy Motors maintains an average inventory of 100 vehicles covering all major brands.
What price range can I expect for vehicles at Galaxy Motors?
Vehicles at Galaxy Motors are priced between $5,000 and $20,000, with most between $5,000 and $8,000.
Does Galaxy Motors provide vehicle servicing or repairs?
No, Galaxy Motors specializes in sales and does not offer vehicle service or repair facilities.
Can I have a used vehicle inspection done at Galaxy Motors?
Yes, full vehicle inspections are allowed, but must be scheduled in advance.
Does Galaxy Motors pay for inspection appointments?
No, customers are responsible for the cost of vehicle inspection appointments.
Are vehicle deliveries offered by Galaxy Motors?
Galaxy Motors does not provide vehicle delivery services; customers must collect vehicles from the dealership.
Does Galaxy Motors accept trade-in vehicles?
Yes, trade-ins are accepted as part of the vehicle purchase process.
What are the operating hours of Galaxy Motors?
Galaxy Motors is open Monday through Saturday from 10:00 AM to 6:00 PM and closed on Sundays. After-hour appointments are available.
What nearby places can help me find Galaxy Motors if I'm new to Norfolk, VA?
Galaxy Motors is located near other car dealers such as Everybody Rides, Autopro Virginia LLC, and NP Motors LLC in Norfolk, VA, which can help orient you in the area.
Are there any automotive repair or customization services near Galaxy Motors?
Yes, nearby places like Calvary Cars and Kar Kandy Garage offer automotive repair and customization services you can visit before or after purchasing a vehicle.
What nearby amenities might I explore when visiting Galaxy Motors in Norfolk?
Nearby you can find places like Centura College for education, as well as local bars such as Winners Sports Bar and Sharks Sports Bar & Grill for dining and entertainment.