Many customers praised the staff for being friendly, helpful, and professional throughout the car buying process.
Transparency
Several reviews highlighted the dealership's honesty regarding vehicle conditions and pricing, with some customers appreciating the detailed information provided.
Mixed Experiences
While many had positive experiences, there were notable complaints about vehicles having undisclosed issues, leading to dissatisfaction among some buyers.
Smooth Transactions
Customers frequently mentioned the ease and efficiency of the buying process, with many reporting quick service and minimal hassle.
Vehicle Quality
Feedback on vehicle quality was mixed; while some customers were satisfied with their purchases, others reported significant issues shortly after buying.
BC
Brody Carter
Feb 9, 2026
5.0
Car fax available, transparent, and willing to work on price. I was in and out in one afternoon.
TJ
Trevon Jones
Feb 7, 2026
5.0
Will do anything to help you walk out with a car. They’re honestly not doing it for the sake, they genuinely want customers happy and able to drive. My go to dealership fr. I will never forget about this company. I will spend never spend money with another dealership.
MW
Matthias Willerson
Feb 4, 2026
5.0
Got a great deal on a RAM ProMaster City. These small vans can be hard to find in the US rather than in Europe, but they had the perfect vehicle. Everyone at Galaxy Motors were great to work with and offered top quality customer service. I would recommend buying your next vehicle from Galaxy Motors.
DC
Devin Coats
Jan 22, 2026
5.0
Exceptional service from the dealers. Assured quality with the purchase of a car for my daughter who is soon traveling to college. I recommend this dealer to anyone in the area.
ZT
Zoria Triplett
Jan 22, 2026
5.0
This was my first car ever and the people here are really nice and helpful. They are really patient and give good advice and shows the service history of the car.
Galaxy Motors does not provide in-house financing. However, we collaborate with several local banks to assist our customers with their financing needs.
Are you a buy here, pay here lot?
No, Galaxy Motors is not a buy here, pay here establishment. We operate as a traditional used car dealership.
How many cars do you have on the lot?
Galaxy Motors maintains an average inventory of 100 vehicles, representing all major brands. We invite you to visit our lot to explore our diverse selection.
How much do your vehicles cost?
Our vehicle prices range from $5,000 to $20,000. The majority of our inventory is priced between $5,000 and $8,000.
Do you offer any service on vehicles?
Galaxy Motors does not provide vehicle service or repair facilities. We specialize in sales of quality used vehicles.
Do you allow vehicles a used vehicle inspection?
Yes, Galaxy Motors permits full vehicle inspections. However, customers must schedule an appointment in advance for this service.
Do you pay for the appointments?
Galaxy Motors does not cover the cost of inspection appointments. This expense is the responsibility of the customer.
Do you offer delivery of the vehicles?
Galaxy Motors does not provide vehicle delivery services. Customers are required to collect their purchases from our location.
Do you accept trade ins?
Yes, Galaxy Motors accepts trade-ins as part of our vehicle purchase process.
Does Galaxy Motors offer in-house financing?
Galaxy Motors does not offer in-house financing but collaborates with local banks to assist customers with financing.
Is Galaxy Motors a buy here, pay here dealership?
No, Galaxy Motors operates as a traditional used car dealership and is not a buy here, pay here lot.
How many vehicles does Galaxy Motors usually have on the lot?
Galaxy Motors maintains an average inventory of 100 vehicles covering all major brands.
What price range can I expect for vehicles at Galaxy Motors?
Vehicles at Galaxy Motors are priced between $5,000 and $20,000, with most between $5,000 and $8,000.
Does Galaxy Motors provide vehicle servicing or repairs?
No, Galaxy Motors specializes in sales and does not offer vehicle service or repair facilities.
Can I have a used vehicle inspection done at Galaxy Motors?
Yes, full vehicle inspections are allowed, but must be scheduled in advance.
Does Galaxy Motors pay for inspection appointments?
No, customers are responsible for the cost of vehicle inspection appointments.
Are vehicle deliveries offered by Galaxy Motors?
Galaxy Motors does not provide vehicle delivery services; customers must collect vehicles from the dealership.
Does Galaxy Motors accept trade-in vehicles?
Yes, trade-ins are accepted as part of the vehicle purchase process.
What are the operating hours of Galaxy Motors?
Galaxy Motors is open Monday through Saturday from 10:00 AM to 6:00 PM and closed on Sundays. After-hour appointments are available.
What nearby places can help me find Galaxy Motors if I'm new to Norfolk, VA?
Galaxy Motors is located near other car dealers such as Everybody Rides, Autopro Virginia LLC, and NP Motors LLC in Norfolk, VA, which can help orient you in the area.
Are there any automotive repair or customization services near Galaxy Motors?
Yes, nearby places like Calvary Cars and Kar Kandy Garage offer automotive repair and customization services you can visit before or after purchasing a vehicle.
What nearby amenities might I explore when visiting Galaxy Motors in Norfolk?
Nearby you can find places like Centura College for education, as well as local bars such as Winners Sports Bar and Sharks Sports Bar & Grill for dining and entertainment.
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