Brand Certified
Enterprise Rent-A-Car
4.0(323 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
751 Monticello Ave, Norfolk, VA
23510, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(757) 627-2833
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/va/downtown-norfolk-21c4.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Norfolk, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Norfolk location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.0
323 reviews
5 stars
200
4 stars
45
3 stars
12
2 stars
9
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent service experiences.
Vehicle Condition
Several reviews mentioned issues with cleanliness and maintenance of rental vehicles, including stains and mechanical problems.
Reservation Issues
Numerous customers reported problems with reservations, including not having the reserved vehicle available and poor communication regarding changes.
Mixed Experiences
While some customers had positive experiences, others expressed dissatisfaction with service quality and management, indicating inconsistency in customer care.
- PSPaulette Spivey5 days ago5.0Very professional polite understandingand very caring staff
- EWEdward WilliamsJan 23, 20265.0Excellent customer service. Can’t say enough good things about them or my rental car. Highly recommend their business. They know what they are doing. Thank you Enterprise.
- AMADRIANA MERCEDESDec 23, 20254.0Very nice staff; first car I got had an issue and they were fast to resolve the problem, I will be coming back !
- KSKeAmber StuartDec 13, 20251.0Horrible business they kept my deposit
- ASAnn-Marie StephensDec 11, 20255.0Excellent customer service and prompt delivery. Terrific option inside the neighborhood!
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Norfolk, VA?
Enterprise Rent-A-Car is located at 751 Monticello Ave, Norfolk, VA 23510.
What are the business hours of Enterprise Rent-A-Car in Downtown Norfolk?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What types of vehicles can I rent from Enterprise Rent-A-Car in Norfolk?
Enterprise offers a wide range of vehicles including rental cars, vans, luxury cars, and auto rentals with flexible rental options.
Does Enterprise Rent-A-Car offer any special deals or discounts?
Yes, you can book rental cars at low rates through their featured deals. Additionally, they offer discounts for active military members.
What payment methods does Enterprise Rent-A-Car accept?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Is the Enterprise Rent-A-Car location in Norfolk owned by a woman?
Yes, this Enterprise Rent-A-Car location is woman-owned.
How can nearby businesses like Norfolk Department of Human Services help during my visit to Enterprise Rent-A-Car?
The Norfolk Department of Human Services nearby can assist customers seeking social services while renting a vehicle for errands or appointments in the area.
Are there dining options near Enterprise Rent-A-Car in Downtown Norfolk?
Yes, nearby dining options include Black Tuna Bar & Grill Norfolk, Istanbul Gyro and Kebab, 700 Bistro, Commune, and Soiree Bistro 757 where customers can enjoy meals before or after renting a vehicle.
What entertainment venues are close to Enterprise Rent-A-Car in Norfolk?
Nearby entertainment venues include NEON District, Push Comedy Theater, Norfolk Arts District, and The Plot park for concerts and cultural events customers may like to visit.
Can I pick up my rental car from the airport or only at the Downtown Norfolk location?
Enterprise Rent-A-Car offers Airport Pick Up service in addition to their Downtown Norfolk location, making it convenient to pick up a rental car from the airport.
Brand Certified Facts from Enterprise Rent-A-Car
This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
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