Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Norfolk, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Diven & West Little Creek location today.
Location
Hours
Reviews
4.1
184 reviews
5 stars
122
4 stars
18
3 stars
6
2 stars
15
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, while some reported unprofessional behavior from certain employees.
Reservation Issues
Several customers experienced problems with reservations, including unavailability of vehicles despite confirmed bookings and poor communication regarding their reservations.
Cleanliness and Vehicle Condition
Feedback varied on vehicle cleanliness, with some customers noting clean cars while others reported issues with unclean vehicles and maintenance problems.
Location Experience
The location received mixed reviews, with some customers appreciating the small, friendly atmosphere, while others criticized the limited inventory and service delays.
Pricing Concerns
Some customers found the pricing to be high, with complaints about unexpected fees and deposits.
- MMMartha Nelson (Martie)Oct 9, 20255.0Awesome place. Great staff
- DCDesiree CSep 10, 20255.0The staff is amazing. A. Mazing.
- THTyler HollowaySep 3, 20255.0Tiana was very friendly!
- RLRexie LawrenceAug 8, 20255.0Wonderful manager and staff at the Enterprise location at Norfolk Dive and W. Little Creek. Always my go-to car rental for their great service.
- JNJose “Bam” NunezJul 30, 20251.0Worst experience ever. I live in Pa needed a rental they told me they could pick me up (on a recorded line) then the next day they said they could not. That I was too far. So I payed for a uber for her to say she “thought” I didn’t need it anymore without confirming. So I am stuck with no rental waiting for a uber to go back to where I started. Then gives me attitude because I am upset that I have no car I freak out walk outside to cool off and then refuse to help anymore. Why couldn’t you tell me from the beginning you couldn’t rent me a car. There’s other locations don’t go here.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Norfolk, VA?
You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks.
Where is the Enterprise Rent-A-Car located in Norfolk?
It is located at 912 W Little Creek Rd, Norfolk, VA 23505, USA.
What are the operating hours of Enterprise Rent-A-Car at the Diven & West Little Creek location?
The location is open Monday to Friday from 8:00 AM to 1:00 PM and from 2:00 PM to 5:30 PM, and closed on Saturdays and Sundays.
Which payment options are accepted at this Enterprise Rent-A-Car location?
Accepted payment methods include American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any discounts for active military members?
Yes, discounts for active military members are available at this location.
Can I make a reservation online for a rental car at Enterprise Rent-A-Car in Norfolk?
Yes, you can reserve a rental car online through their official reservation website.
Which nearby dental offices can I visit when renting from Enterprise Rent-A-Car at W Little Creek Rd?
Nearby dental offices include Chesapeake Bay Dental, Weisberg and Kesser, and Little Creek Family Dental, which you might find convenient for dental appointments.
What nearby storage facilities can customers access around Enterprise Rent-A-Car?
Customers have access to storage facilities like Trusted Movers Network, The Nicholson Companies, AAAA Self Storage Management Group, and Ocean Storage close to the rental location.
Are there any nearby convenience stores or gas stations near the Enterprise Rent-A-Car location?
Yes, nearby convenience stores include 7-Eleven and Millers, which also operates as a gas station and breakfast/brunch restaurant.
How can nearby landmarks and accommodations be useful to Enterprise Rent-A-Car customers?
Landmarks like Colony Point Apartments and accommodations such as the Tucker House offer convenient local options for customers who might need lodging or community services during their rental period.