Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Norfolk, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Diven & West Little Creek location today.
Location
Hours
Reviews
4.1
188 reviews
5 stars
124
4 stars
18
3 stars
6
2 stars
15
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly and helpful, there were numerous complaints about rude behavior and unprofessionalism from certain employees.
Reservation Issues
Several customers experienced problems with their reservations, including unavailability of vehicles despite confirmed bookings and poor communication regarding their status.
Cleanliness and Maintenance
Feedback indicated mixed experiences with vehicle cleanliness, with some customers receiving cars that were not properly cleaned or maintained.
Overall Experience
Many customers reported positive experiences with the service and staff, highlighting the convenience and efficiency of the rental process, though frustrations were noted regarding specific incidents.
- RDroxanna DunbarDec 24, 20255.0Choose enterprise they will not let you down
- ASAlisha SadlerDec 18, 20255.0Always have have the vehicle I need when I need it. Staff is very professional!
- KKKAMNov 29, 20251.0Rude on the phone. Location was abandoned, despite posted hours. Never again
- MMMartha Nelson (Martie)Oct 9, 20255.0Awesome place. Great staff
- DCDesiree CSep 10, 20255.0The staff is amazing. A. Mazing.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Norfolk, VA?
You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks.
Where is the Enterprise Rent-A-Car located in Norfolk?
It is located at 912 W Little Creek Rd, Norfolk, VA 23505, USA.
What are the operating hours of Enterprise Rent-A-Car at the Diven & West Little Creek location?
The location is open Monday to Friday from 8:00 AM to 1:00 PM and from 2:00 PM to 5:30 PM, and closed on Saturdays and Sundays.
Which payment options are accepted at this Enterprise Rent-A-Car location?
Accepted payment methods include American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any discounts for active military members?
Yes, discounts for active military members are available at this location.
Can I make a reservation online for a rental car at Enterprise Rent-A-Car in Norfolk?
Yes, you can reserve a rental car online through their official reservation website.
Which nearby dental offices can I visit when renting from Enterprise Rent-A-Car at W Little Creek Rd?
Nearby dental offices include Chesapeake Bay Dental, Weisberg and Kesser, and Little Creek Family Dental, which you might find convenient for dental appointments.
What nearby storage facilities can customers access around Enterprise Rent-A-Car?
Customers have access to storage facilities like Trusted Movers Network, The Nicholson Companies, AAAA Self Storage Management Group, and Ocean Storage close to the rental location.
Are there any nearby convenience stores or gas stations near the Enterprise Rent-A-Car location?
Yes, nearby convenience stores include 7-Eleven and Millers, which also operates as a gas station and breakfast/brunch restaurant.
How can nearby landmarks and accommodations be useful to Enterprise Rent-A-Car customers?
Landmarks like Colony Point Apartments and accommodations such as the Tucker House offer convenient local options for customers who might need lodging or community services during their rental period.