Brand Certified
Enterprise Rent-A-Car
4.1(195 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
912 W Little Creek Rd, Norfolk, VA
23505, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(757) 489-2006
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/va/norfolk-diven-w-little-creek-21c7.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Norfolk, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Diven & West Little Creek location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.1
195 reviews
5 stars
130
4 stars
20
3 stars
6
2 stars
14
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and helpful, while some reported rude interactions and unprofessional behavior.
Reservation Issues
Several customers experienced problems with reservations, including unavailability of vehicles despite confirmed bookings and poor communication regarding their reservations.
Cleanliness and Vehicle Condition
Feedback indicated mixed experiences regarding the cleanliness of vehicles, with some customers receiving dirty cars or cars with maintenance issues.
Location Convenience
The location was noted for its convenience and quick service, but some customers mentioned it being small and understaffed.
Overall Experience
While many customers had positive experiences and would recommend the location, there were significant complaints about service inconsistencies and management issues.
- SRSharon ReyesFeb 23, 20264.0Professional
- JBJoe BlowFeb 5, 20265.0Thank you for your service and time my rental at 912 W Little Creek Rd Norfolk, VA 23505 United States , It was very beneficial and easy. The Customer Service was exactly well. Thank you for your service.
- CWCarol WrightFeb 3, 20265.0Always the best customer service
- SDsteven davisJan 23, 20265.0Nice new cars fast service thank you
- JJJordan JohnsonJan 15, 20265.0Best experience
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Norfolk, VA?
You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks.
Where is the Enterprise Rent-A-Car located in Norfolk?
It is located at 912 W Little Creek Rd, Norfolk, VA 23505, USA.
What are the operating hours of Enterprise Rent-A-Car at the Diven & West Little Creek location?
The location is open Monday to Friday from 8:00 AM to 1:00 PM and from 2:00 PM to 5:30 PM, and closed on Saturdays and Sundays.
Which payment options are accepted at this Enterprise Rent-A-Car location?
Accepted payment methods include American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any discounts for active military members?
Yes, discounts for active military members are available at this location.
Can I make a reservation online for a rental car at Enterprise Rent-A-Car in Norfolk?
Yes, you can reserve a rental car online through their official reservation website.
Which nearby dental offices can I visit when renting from Enterprise Rent-A-Car at W Little Creek Rd?
Nearby dental offices include Chesapeake Bay Dental, Weisberg and Kesser, and Little Creek Family Dental, which you might find convenient for dental appointments.
What nearby storage facilities can customers access around Enterprise Rent-A-Car?
Customers have access to storage facilities like Trusted Movers Network, The Nicholson Companies, AAAA Self Storage Management Group, and Ocean Storage close to the rental location.
Are there any nearby convenience stores or gas stations near the Enterprise Rent-A-Car location?
Yes, nearby convenience stores include 7-Eleven and Millers, which also operates as a gas station and breakfast/brunch restaurant.
How can nearby landmarks and accommodations be useful to Enterprise Rent-A-Car customers?
Landmarks like Colony Point Apartments and accommodations such as the Tucker House offer convenient local options for customers who might need lodging or community services during their rental period.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website
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