Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Norfolk #6411 in Norfolk, VA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Norfolk, VA or call us at (757) 917-2319.
Many customers praised the friendly and helpful staff, highlighting specific employees who went above and beyond to assist.
Product Availability
The store generally has a good selection of parts in stock, although some customers reported issues with inventory accuracy.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff and poor service during busy times.
Efficiency Issues
Several customers experienced long wait times and slow service, particularly during peak hours.
Positive Interactions
Customers appreciated the personal touches, such as staff helping with installations and providing thorough explanations.
RP
Rachel Pae
5 days ago
5.0
I went here for a diagnostic check and was helped by Tyler. He was extremely helpful and knowledgeable. He ran a diagnostic test for free and then gave me solutions going forward for my check engine light. I will absolutely return to this AutoZone specifically because of Tyler, I'm not like a big car person but he explained the car problems to me in a way that was manageable And I was able to articulate and fix
AV
Al Vollman
Jan 4, 2026
5.0
They are very nice. The sore is very big. I like that a lot.
JF
Jason Firkins
Dec 20, 2025
4.0
Friendly staff, large center with lots of parts on hand.
JB
Johnnie Barnes
Dec 13, 2025
5.0
I've been there twice sense I been back in Norfolk and before I get in the door I'm greeted. Also they be having a lot of parts I be needing in stock where as others didn't.
YH
Yvette Henson
Dec 3, 2025
5.0
💐Young AA gentleman from The BX, thanks from the AA sisters you helped from Brooklyn in Syracuse.
#21ChevyTrailblazer🫡
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts in Norfolk?
You can call them at (757) 917-2319 or email customer.service@autozone.com for assistance.
Where is AutoZone Auto Parts located in Norfolk?
It is located at 1200 N Military Hwy, Norfolk, VA 23502, USA.
Are there nearby automotive service centers if I need additional vehicle repairs?
Yes, Pep Boys and Banister Nissan and Infiniti Service are nearby, offering tire services and automotive repairs respectively, which can complement your visit to AutoZone for parts and accessories.
What food options are nearby AutoZone Auto Parts for a quick meal?
Nearby food options include El Taquito food truck, KFC, Cookout, Chick-fil-A Broad Creek Crossing, Wendy's, Subway, and Pizza Hut Express, great for grabbing a meal before or after your visit.
Are there any nearby banking or financial services near AutoZone Auto Parts?
Yes, Wells Fargo Bank and Western Union are nearby, useful for any financial transactions during your visit to the area.
What fitness or wellness facilities are close to AutoZone Auto Parts?
The Iron Asylum gym is located nearby, so you can plan a workout session in your visit schedule if needed.