AutoZone Auto Parts

4.4
487 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Little Creek Rd in Norfolk, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Norfolk, VA or call us at (757) 531-1505.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1832 E Little Creek Rd, Norfolk, VA
23518, United States

Hours

Reviews

4.4
487 reviews
5 stars
316
4 stars
101
3 stars
27
2 stars
12
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Ashley, Jim, and Kareem going above and beyond to assist.

Product Availability

Customers frequently noted that the store usually has the parts they need in stock, making it a reliable choice for auto parts.

Pricing Concerns

Several reviews expressed dissatisfaction with pricing, citing instances of perceived price gouging and high costs compared to competitors.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude staff and poor service, particularly regarding diagnostic tests and assistance.

Store Environment

The store was generally described as clean and well-stocked, contributing to a positive shopping experience.
  • BB
    Brian Bailey
    Oct 28, 2025
    4.0
    Almost always have what I need. Just pricey
  • XY
    Xx Yy
    Oct 12, 2025
    5.0
    I get parts and loaner tools here A LOT, everyone at the counter are always ready to help. FYI, Love the Military Discount, thanks AutoZone.
  • JD
    john doxey
    Oct 7, 2025
    1.0
    THANKS DONALD!!!!!!!!!!!!!!!!!!! 1 STAR not for autozone it's for the tariffs 5" of rubber hose 1/2" in diameter $ 23.00 and some change, REALLY??????????????????????????????????????????????????
  • MJ
    Mary Johnson
    Oct 1, 2025
    5.0
    I had a slight problem with my car that needed to be diagnosed. I called my regular auto repair shop, and they wanted to charge me at least $87 for a 30-minute to 2-hour diagnostic inspection. I didn't have the money for that, so I went to the Auto Zone down the street from where I live. It was free, and done in 2 minutes. Also, it was the same diagnosis as the one my fiance gave when he scanned my car the day before! Many thanks to Ashley!! 🙂
  • PP
    Packer52
    Aug 13, 2025
    5.0
    Ashley did an amazing job helping me with my battery installation. She helped do a very detailed corrosion cleaning job and was overall knowledgeable and extremely helpful.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Norfolk, VA is open from 7:30 AM to 10:00 PM Monday through Friday.

Is AutoZone Auto Parts open on Sundays?

Yes, on Sundays AutoZone Auto Parts is open from 8:00 AM to 9:00 PM.