Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Cromwell Rd. in Norfolk, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Norfolk, VA or call us at (757) 857-5300.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Joshua and Terrance going above and beyond.
Service Speed
Several reviews noted long wait times for service, with some customers expressing frustration over delays in receiving assistance.
Product Availability
Customers frequently mentioned that the store had a wide selection of auto parts available, although there were instances of receiving incorrect parts.
Professionalism
While many reviews highlighted excellent service, there were also complaints about unprofessional behavior from some staff members.
Store Cleanliness
The store was generally described as clean and well-organized, contributing to a positive shopping experience.
AM
Anthony Metzger
Nov 17, 2025
5.0
Would you believe me if I said this place has parts for your car?
LG
Lexi Geoghegan
Sep 29, 2025
5.0
Mrs. Tia & Mr. Sammie were the absolute BEST!!! Both deserve raises!!!!
UL
U live u love U laugh u cry (LIVE LOVE LAUGH)
Aug 22, 2025
1.0
Terrible experience just now with person who answered the phone. I was asked to"please hold" and then I was hung up on. When I called back she said I hung up on her. Very unprofessional.
PP
POPKORN PLAYAH
Aug 13, 2025
1.0
I’ve been sitting out here waiting for service on mi truck for 45 minutes and people pull up after me n got they car/truck looked at first
TV
Tanner Vanderdasson
Jul 23, 2025
5.0
Without a doubt the best service I have ever gotten at ANY auto store. Greg was the man who helped me and I don’t think I would’ve been able to fix what was wrong without his help. Thank you Greg!!! 🍻