Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Cromwell Rd. in Norfolk, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Norfolk, VA or call us at (757) 857-5300.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
676 reviews
5 stars
424
4 stars
132
3 stars
60
2 stars
21
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Joshua and Terrance going above and beyond.
Service Speed
Several reviews noted long wait times for service, with some customers expressing frustration over delays in receiving assistance.
Product Availability
Customers frequently mentioned that the store had a wide selection of auto parts available, although there were instances of receiving incorrect parts.
Professionalism
While many reviews highlighted excellent service, there were also complaints about unprofessional behavior from some staff members.
Store Cleanliness
The store was generally described as clean and well-organized, contributing to a positive shopping experience.
- AMAnthony MetzgerNov 17, 20255.0Would you believe me if I said this place has parts for your car?
- LGLexi GeogheganSep 29, 20255.0Mrs. Tia & Mr. Sammie were the absolute BEST!!! Both deserve raises!!!!
- ULU live u love U laugh u cry (LIVE LOVE LAUGH)Aug 22, 20251.0Terrible experience just now with person who answered the phone. I was asked to"please hold" and then I was hung up on. When I called back she said I hung up on her. Very unprofessional.
- PPPOPKORN PLAYAHAug 13, 20251.0I’ve been sitting out here waiting for service on mi truck for 45 minutes and people pull up after me n got they car/truck looked at first
- TVTanner VanderdassonJul 23, 20255.0Without a doubt the best service I have ever gotten at ANY auto store. Greg was the man who helped me and I don’t think I would’ve been able to fix what was wrong without his help. Thank you Greg!!! 🍻
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Norfolk, VA?
AutoZone Cromwell Dr. in Norfolk is open Monday through Saturday from 7:30 AM to 10:00 PM and Sunday from 8:00 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Norfolk?
AutoZone Auto Parts is located at 3322 Cromwell Dr, Norfolk, VA 23509, United States.
What brands does AutoZone Auto Parts carry?
They carry brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.
What types of auto products can I find at AutoZone Cromwell Dr.?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts at their Norfolk location?
You can call them at (757) 857-5300 or email customer.service@autozone.com.
Are there nearby automotive repair services close to AutoZone Cromwell Dr.?
Yes, nearby you can find Meineke Car Care for oil changes and tire repairs, as well as J M Auto and Truck Repair for general automotive repair.
What other automotive parts stores are close to AutoZone in Norfolk?
There is another AutoZone nearby and Mountaineer Upfit Solutions, which offers automotive parts and consulting services.
Are there convenient stores or gas stations near AutoZone for quick stops?
Yes, 7-Eleven is located nearby offering convenience store items and gas station services.
Can I visit any restaurants near AutoZone for meals or refreshments?
Yes, nearby dining options include George's Seafood, Jesse's Place, Cocina Patina, Chazmere Soulfood Cuisine, My Commissary Kitchen (vegetarian), and Tailored Chef.