Business Details
About
Car Rental AgencyAlamo
Save time, get great deals and discounts when you book your next rental car with Alamo at Norfolk Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in VA and abroad at over 1,000+ airport locations.
Location
Hours
Reviews
3.9
419 reviews
5 stars
244
4 stars
52
3 stars
27
2 stars
12
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting exceptional service experiences.
Vehicle Quality
Most reviews noted that the vehicles were clean, well-maintained, and met customer expectations.
Rental Process
The rental and return processes were generally described as quick and easy, although some customers experienced delays.
Pricing Issues
Several customers expressed dissatisfaction with unexpected charges and policies regarding deposits and cancellations.
Mixed Experiences
While many had positive experiences, there were notable complaints about rude staff and issues with reservations.
- CCCrystal ChavousDec 29, 20255.0Alamo always has a great selection of vehicle to choose from with great prices. The customer service was top tier with getting the car and turning it in. I will definitely recommend Alamo to all of my friends and family.
- CDCynthia DunnDec 18, 20255.0Alamo was very professional and the rental process was smooth, I would use them in the future. The vehicle I rented was clean and drove really well.
- BIBrenda IbarraDec 17, 20255.0Rented from Norfolk VA airport. The staff was friendly and the pick up/drop off process was easy. Would definitely rent again from them.
- ENElizabeth NguyenDec 16, 20255.0Excellent experience with the Alamo team at ORF. The check-in process was quick and seamless, and the staff demonstrated a high level of professionalism and courtesy throughout. I was pleasantly surprised by a complimentary upgrade, which was greatly appreciated. The vehicle was clean, new, and in excellent condition, making for a first-rate rental experience.
- JEJerel EnsleyDec 16, 20255.0Customer service was amazing . The desk receptionist “Ms.Vana” made my experience amazing and comfortable . The manager also made the process smooth . I had no problems with the vehicle and the price was very reasonable . Thank you Alamo/Enterprise for the experience . I will be renting through you all again soon as well as recommending you all to others .
Frequently Asked Questions About Alamo Rent A Car
What are the operating hours of Alamo Rent A Car at Norfolk Airport?
Alamo Rent A Car at Norfolk Airport is open daily from 7:00 AM to 11:59 PM, with an additional hour open from midnight to 1:00 AM Monday through Saturday.
Where is Alamo Rent A Car located in Norfolk, VA?
Alamo Rent A Car is located at 2200 Norview Ave, Norfolk, VA 23518, USA, near Norfolk International Airport.
What types of car rental services does Alamo Rent A Car provide?
Alamo offers car rental services including economy rentals, vacation car rentals, and general rental cars with airport pick-up services.
How can I make a reservation at Alamo Rent A Car in Norfolk?
You can book your rental car online through their website at https://www.alamo.com/en/car-rental-locations/us/va/norfolk-international-airport-211a.html
What payment options does Alamo Rent A Car accept?
Alamo accepts payment via cash, check, Discover, Mastercard, and Visa.
Does Alamo Rent A Car offer any discounts or special deals?
Yes, Alamo offers last minute specials and discounts, which can be viewed by clicking the special offer link provided at booking.
Is Alamo Rent A Car at Norfolk Airport accessible in English?
Yes, Alamo Rent A Car at Norfolk Airport provides services in English.
What nearby car rental agencies are available close to Alamo Rent A Car in Norfolk?
Nearby car rental options include Budget Rent A Car, Dollar Car Rental, National Car Rental, Thrifty Car Rental, Enterprise, Avis Rent A Car, and Hertz, providing customers with various rental choices.
Are there dining options near Alamo Rent A Car at Norfolk Airport?
Yes, nearby dining includes Starbucks for coffee, Godfathers Pizza, Phillips Seafood, Burger King, and Here's to Heroes, ideal for grabbing a meal before or after your rental.
What nearby airport facilities can help customers traveling to Alamo Rent A Car?
Nearby airport facilities include Norfolk International Airport, the Arrivals Terminal, Norfolk Airport USO lounge, gates such as Gate A5, and airlines like United Airlines and Southwest Airlines, which assist travelers in navigating to Alamo Rent A Car conveniently.