Advance Auto Parts

4.3
418 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 7525 Tidewater Dr in Norfolk offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
7525 Tidewater Dr, Norfolk, VA
23505, United States

Hours

Reviews

4.3
418 reviews
5 stars
256
4 stars
86
3 stars
36
2 stars
11
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Product Availability

Several reviews highlighted the store's ability to have the necessary parts and tools available, although there were some complaints about incorrect inventory information.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about poor service from certain employees, indicating inconsistency in customer care.

Pricing

Customers generally found the prices to be reasonable, with some mentioning great deals and military discounts.
  • GE
    Greg “Worldfamous” Eudy
    Jan 5, 2026
    5.0
    They are always super helpful is why I keep coming back
  • DK
    Dale Krumm
    Nov 11, 2025
    5.0
    Purchased wiper blades and representative was able to put them, unlike other stores that offer the free service, but can't do it.
  • GG
    Gordon
    Aug 8, 2025
    1.0
    I’m back for the THIRD time 2 hours away from home… Stuck until the decide to give me the correct brake pads
  • MR
    Mark Rowe
    Jul 14, 2025
    4.0
    Great service and price
  • MT
    Michelle T
    Jul 13, 2018
    4.0
    Kind staff

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*