Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 7525 Tidewater Dr in Norfolk offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
415 reviews
5 stars
254
4 stars
86
3 stars
35
2 stars
11
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide knowledgeable service.
Product Availability
Several reviews noted that the store had a good selection of parts and tools, although some customers experienced issues with stock accuracy.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor service at times.
Pricing
Customers generally found the prices reasonable, with some mentioning great deals and military discounts.
Store Cleanliness
The store was frequently described as clean and tidy, contributing to a pleasant shopping environment.
- DKDale KrummNov 11, 20255.0Purchased wiper blades and representative was able to put them, unlike other stores that offer the free service, but can't do it.
- GGGordonAug 8, 20251.0I’m back for the THIRD time 2 hours away from home… Stuck until the decide to give me the correct brake pads
- MRMark RoweJul 14, 20254.0Great service and price
- MIMark Young IIJun 27, 20255.0I didn't get what I wanted, but the gentleman clearly explained what I needed. He was calm and patient and taught me about my vehicle. Thank you !!!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts at 7525 Tidewater Dr in Norfolk offer?
We offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing, battery recycling, and more.
Can Advance Auto Parts install my car battery purchased from the store?
Yes, we offer free battery installation with purchase. Exclusions may apply.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, we recycle used motor oil and batteries for free. Exclusions may apply.
Can I get my vehicle's engine codes scanned at Advance Auto Parts?
Yes, one of our Team Members will scan engine codes for free. Exclusions may apply.
Do you offer any discounts at Advance Auto Parts?
Yes, we offer a 10% military discount for active duty and veteran service members.
How long are Advance Auto Parts Norfolk store hours?
We are open Monday to Saturday from 7:30 AM to 8:00 PM, and Sunday from 8:00 AM to 7:00 PM.
Can I pick up my online order at the Norfolk Advance Auto Parts store?
Yes, we offer curbside pickup and in-store pickup services.
Which nearby places can I visit around Advance Auto Parts at 7525 Tidewater Dr?
Nearby you can find RadioShack for electronics, Panera Bread for a cafe or sandwich, Wingstop for chicken wings, and UPS Access Point locations for courier services.
How can nearby UPS Access Point locations benefit me when visiting Advance Auto Parts?
You can conveniently handle shipping and courier needs at nearby UPS Access Point locations while shopping for auto parts at Advance Auto Parts.
Are there dining options close to Advance Auto Parts in Norfolk?
Yes, nearby dining options include Panera Bread, Wingstop, America’s Best Wings, and Bojangles’ where you can enjoy meals before or after your visit.