Advance Auto Parts

4.3
228 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 8215 Hampton Blvd in Norfolk offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
8215 Hampton Blvd, Norfolk, VA
23505, United States

Hours

Reviews

4.3
228 reviews
5 stars
140
4 stars
59
3 stars
8
2 stars
6
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees for their exceptional service.

Product Availability

While many customers found the store well-stocked and able to meet their needs, some reported issues with specific items being unavailable.

Pricing Concerns

Several reviews mentioned that prices were perceived as high compared to competitors, with some customers expressing dissatisfaction with the cost of certain products.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about rude service and issues with returns or product exchanges.

Efficient Service

Customers appreciated the quick service for installations and repairs, often noting timely assistance during their visits.
  • PL
    Patrick Levesque
    Nov 16, 2025
    5.0
    Great store, incredible staff, very knowledgeable, kind and very attentive, verified each item to secure the right product was being purchased.
  • GL
    Gail E. Lover
    Jul 14, 2025
    5.0
    Very knowledgeable representatives! And very helpful.
  • JE
    julia engert
    Jun 23, 2025
    5.0
    Really helpful!
  • BB
    Bernie Belding
    Feb 4, 2018
    5.0
    My boyz

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*