Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 8215 Hampton Blvd in Norfolk offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
228 reviews
5 stars
140
4 stars
59
3 stars
8
2 stars
6
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees for their exceptional service.
Product Availability
While many customers found the store well-stocked and able to meet their needs, some reported issues with specific items being unavailable.
Pricing Concerns
Several reviews mentioned that prices were perceived as high compared to competitors, with some customers expressing dissatisfaction with the cost of certain products.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude service and issues with returns or product exchanges.
Efficient Service
Customers appreciated the quick service for installations and repairs, often noting timely assistance during their visits.
- PLPatrick LevesqueNov 16, 20255.0Great store, incredible staff, very knowledgeable, kind and very attentive, verified each item to secure the right product was being purchased.
- TSTrymayne StewardJul 3, 20183.0Ok
- GCGavin ClendeninJun 14, 20185.0Helpful and friendly staff
- AMAdraine V. MayoMay 18, 20181.0I guess you have to be a regular customer or 21 to get help in this advance auto. I was traveling out of state when I blew a fuse and stopped in. I have had 5 back surgeries but could not get any assistance putting the fuse in (that was under the dash)but when the little young girls with the short shorts came in for a brake light the guy stumbled to help her. The other guy spend 45mins telling a regular what he needed to rebuild his car and never purchased or ordered a part. How do I know it was 45mins. That's how long it took for me to get the right fuse for my car because they sold me the wrong ones and I had to do an exchange after putting it in myself.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is the Advance Auto Parts store located?
The Advance Auto Parts store is located at 8215 Hampton Blvd, Norfolk, VA 23505.
What are the store hours for Advance Auto Parts on weekdays?
Advance Auto Parts is open from 8:00 AM to 9:00 PM Monday through Friday.
Does Advance Auto Parts offer battery installation services?
Yes, the store offers free battery installation with purchase and also provides free battery testing and recycling services.
Can I get my engine codes scanned for free at Advance Auto Parts?
Yes, one of the Team Members will scan your engine codes for free. Exclusions may apply.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available at this location for customer convenience.
What payment methods are accepted at Advance Auto Parts?
The store accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Are used motor oils recycled at Advance Auto Parts?
Yes, Advance Auto Parts recycles used motor oil for customers. Exclusions may apply.
What nearby restaurants can I visit before or after shopping at Advance Auto Parts?
Nearby restaurants include Chanello's Pizza, Jersey Mike's Subs, Golden Dragon Chinese Restaurant, Cal'z Pizza Subs & Wings, Wendy's, Mike's Pizza, Blue Ribbon Brews & BBQ, Ruby Tuesday, and McDonald's.
Are there convenient food options near Advance Auto Parts for a quick meal?
Yes, there are several fast food and casual dining options nearby including Hardee's, 7-Eleven, Dodge's gas station with food, and Wendy's.
Where can I find financial services near Advance Auto Parts?
Nearby financial service locations include H&R Block for accounting, Western Union for money transfer services, and several ATMs such as Coin Cloud Bitcoin ATM, The Exchange Network, and PNC ATM.