Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5741 E Virginia Beach Blvd in Norfolk offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
274 reviews
5 stars
177
4 stars
49
3 stars
26
2 stars
6
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback highlights a mix of excellent and poor customer service experiences, with some staff praised for being friendly and helpful, while others were described as rude and unprofessional.
Staff Knowledge
Many customers appreciated the staff's knowledge and willingness to assist with car-related issues, often going above and beyond to provide helpful advice.
Product Availability
Customers noted that the store generally has a good selection of parts in stock, although there were instances where specific items were unavailable.
Store Cleanliness
The store is frequently described as clean and well-organized, contributing positively to the shopping experience.
Efficiency
Several reviews mention quick service and efficient transactions, with customers being able to find what they need without hassle.
- JNJohn NymannNov 4, 20255.0My battery died, and the folks at Advanced Auto Parts did an awesome job repairing it on site and fixing me up with a brand new battery. Very thankful for their hard work and dedication to their customers!
- KBKim BondSep 7, 20253.0Sometimes good most time is bad sometimes is bad depends on who is working that da
- OQomar Al qaryoutiSep 6, 20251.0Very bad customer service , the guy with long hair and glasses he is very rude and not professional at all
- VRVictoria RenzJun 18, 20255.0Friendly and helpful staff
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located in Norfolk?
Advance Auto Parts is located at 5741 E Virginia Beach Blvd, Norfolk, VA 23502.
What are the operating hours of Advance Auto Parts at 5741 E Virginia Beach Blvd?
The store is open Monday to Saturday from 7:30 AM to 8:00 PM and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer free battery installation?
Yes, they offer free battery installation with the purchase of a battery. Exclusions may apply.
Can I get my car battery tested at Advance Auto Parts?
Yes, team members can test the health of your battery for free regardless of purchase.
Does Advance Auto Parts recycle used batteries and motor oil?
Yes, they recycle used batteries and motor oil for free. Exclusions may apply.
What payment options are accepted at this Advance Auto Parts store?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is curbside pickup available at Advance Auto Parts in Norfolk?
Yes, curbside pickup service is available.
Are there any nearby restaurants to Advance Auto Parts where I can eat?
Nearby dining options include Bennigan’s bar, Waffle House diner, Biryani Hub Indian restaurant, Swagath Plaza Restaurant, McDonald’s fast food, Applebee's Grill + Bar, and Wasabi sushi restaurant.
Is there a UPS Access Point near Advance Auto Parts for shipping or picking up packages?
Yes, there is a UPS Access Point location nearby which can be used for courier and delivery services.
Where can I find automotive repair services close to Advance Auto Parts in Norfolk?
Nearby automotive repair options include AAA Norfolk Car Care Center, Dee Sudz auto detailing, Discount Tire, and Tire Rack Mobile Tire Installation.