Tire Choice Auto Service Centers

4.4
757 reviews
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Business Details

110 Arthur Way, Newport News, VA
23602, United States
(757) 988-8000
https://locations.thetirechoice.com/va/newport-news/110-arthur-way

About

Tire Shop
Visit Tire Choice Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Tire Choice Auto Service Centers
110 Arthur Way, Newport News, VA
23602, United States

Hours

Reviews

4.4
757 reviews
5 stars
606
4 stars
40
3 stars
16
2 stars
14
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendliness and professionalism, particularly highlighting individuals like Chris and Ernest for their exceptional service.

Timeliness

Several reviews noted long wait times for service, with some customers expressing frustration over delays despite having appointments.

Service Quality

While some customers reported satisfactory service, others experienced issues with incomplete work or damage to their vehicles during service.

Communication

Customers frequently mentioned poor communication regarding appointments and service updates, leading to confusion and dissatisfaction.

Management Issues

Several reviews pointed out unprofessional behavior from management and staff, with some customers feeling their concerns were not adequately addressed.
  • GP
    german Pineda
    Nov 15, 2025
    1.0
    Mala muy mala experiencia solo quería arreglar una llanta y se tardaron 3 horas
  • RD
    Red Do
    Nov 9, 2025
    5.0
    Got my tires and oil changed at this location. Highly recommend. Thank you Shamone for your amazing customer service and attention to detail. The mechanic was also super friendly and knowledgeable.
  • BF
    Barbie Faulk
    Nov 6, 2025
    5.0
    I only needed an oil change. The young lady took the time to explain everything and work was done with no hassle. They didn’t treat me any different than someone with a larger bill. They made me feel valued as a customer.
  • JF
    Julie Forbes
    Nov 3, 2025
    5.0
    Great service and good price!
  • SK
    Sergey Kuzikov
    Oct 3, 2025
    1.0
    I had an appointment at 8 am. In two hours they even did not start service work. The manager is absolutely unprofessional. Avoid this company!
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Frequently Asked Questions About Tire Choice Auto Service Centers

What services does Tire Choice Auto Service Centers in Newport News offer?

Tire Choice provides dealer-quality auto maintenance and repair services including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top-quality brands.

What types of tires are available at Tire Choice Auto Service Centers?

They specialize in tire changes featuring top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.