Visit Tire Choice Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Ernest and Chris for their exceptional service.
Efficiency
Several reviews highlighted the quick turnaround times for services, with many customers expressing satisfaction with the speed of repairs and maintenance.
Mixed Experiences
While many had positive experiences, there were notable complaints about unprofessional behavior, long wait times, and issues with service quality.
Pricing Concerns
Some customers felt that prices were high or that they were charged for unnecessary services, leading to dissatisfaction with the overall value.
Communication Issues
Multiple reviews mentioned poor communication regarding appointments and service updates, leading to frustration among customers.
NW
Norma Williams
3 days ago
3.0
HOOD Pull Release was broken when they replaced my coolant hose on my 2013 Mini Cooper; noone said anything. I noticed when getting in the car; it was "rigged" with a wire. I returned on 30 Dec for an oil change and the release to be repaired....Again, they "rigged" enough for me to walk out the door; was told they had to order a new part....I'M WAITING....Otherwise, the shop has always done good by me and the numerous vehicles I've owned and received service from them. Last, higher ups need to get permanent techs in there along with enough techs; you all been going through technicians for over a year...Chris was a "jewel" he single-handed maintained that shop by himself for a lonnnnggg time....So sorry you lost him. Of course, due to Chris being by himself...level of service was Not done....example customers got tires but NO mention of road hazards being offered...Yes, that was me....Management, you've got to do better Taking Care of Your People
RN
Richard Neff
Dec 31, 2025
3.0
Under staffed, thought it was only going to take a couple days and ended up taking 6. I had to call several times to determine repair status and even visited the shop 3 times to try to determine what was going on. I realize it was the holidays. A daily call of repair status would have been nice.
JD
Jordyn Danae
Dec 20, 2025
5.0
Shout out to Gabby & Joe for literally saving the day! They were able to find a slow air leak in my tire when I was turned away from another shop. They were flexible and able to see my vehicle on short notice and found the problem immediately, showed me and even walked me through the issue and finding the replacement tire I would need. They were able to get it done as quickly and efficiently as possible and were working on several vehicles with staff callouts but still providing excellent and friendly customer service. This is a great team at this location, definitely trust my business here moving forward and was not treated as an inconvenience!
VH
vivian huntoon
Dec 19, 2025
5.0
Very kind...they could not do the work but directed me in the right direction. I appreciated the honesty! That says a lot!
MM
Matt Martin
Dec 9, 2025
1.0
The lady working the counter December 8th was extremely rude and unprofessional. She acted as if me walking in was the absolute worst thing, it didnt look like she even want anything to do with me then told me yall dont plug tires or sell tire plugs so I had to get towed home. Will not be tire shopping here.
Frequently Asked Questions About Tire Choice Auto Service Centers
What services does Tire Choice Auto Service Centers in Newport News offer?
Tire Choice provides dealer-quality auto maintenance and repair services including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top-quality brands.
What types of tires are available at Tire Choice Auto Service Centers?
They specialize in tire changes featuring top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.
What are the operating hours for Tire Choice Auto Service Centers in Newport News?
They are open Monday through Friday from 7:30 AM to 7 PM, Saturday from 7:30 AM to 6 PM, and Sunday from 9 AM to 5 PM.
Where is Tire Choice Auto Service Centers located in Newport News?
The center is located at 110 Arthur Way, Newport News, VA 23602, USA.
How can I contact Tire Choice Auto Service Centers in Newport News?
You can reach them by phone at +1 757-988-8000.
Are there other automotive services near Tire Choice Auto Service Centers?
Yes, Tread Quarters, an automotive repair shop, is nearby and may provide additional automotive repair services.
What dining options are available near Tire Choice Auto Service Centers for a quick meal?
Nearby restaurants include Arby's for fast food sandwiches, Second Street American Bistro, and Saisaki Asian Bistro & Sushi Bar for more diverse dining experiences.
Where can customers get convenience items or fuel near Tire Choice Auto Service Centers?
Customers can visit Circle K, 7-Eleven convenience stores, or nearby Mobil and Exxon & Mobil gas stations for fuel and convenience items.
Are there accommodation options close to Tire Choice Auto Service Centers?
Yes, the Hampton Inn Newport News-Yorktown and Hilton Garden Inn Newport News are nearby hotels offering accommodation for visitors.
What is the website for more information or to book an appointment at Tire Choice Auto Service Centers?
You can visit their webpage at https://locations.thetirechoice.com/va/newport-news/110-arthur-way for more details and booking.