Mr. Tire Auto Service Centers

4.4
672 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
13807 Warwick Blvd., Newport News, VA
23602, United States

Hours

Reviews

4.4
672 reviews
5 stars
535
4 stars
41
3 stars
15
2 stars
14
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some praised the friendly and helpful staff, others reported rude interactions and unprofessional behavior.

Service Speed

Many customers experienced long wait times for service, with some reporting delays even with scheduled appointments.

Pricing Transparency

Several reviews highlighted issues with pricing, including unexpected charges and dissatisfaction with the value of services rendered.

Quality of Work

There are concerns about the quality of repairs, with some customers reporting unresolved issues after service and dissatisfaction with the handling of their vehicles.

Management Response

While some customers appreciated the efforts of specific staff members, others criticized management for poor communication and lack of accountability.
  • CF
    Chas Fortescue
    Dec 25, 2025
    5.0
    Awesome service and value! Highly recommended.
  • LB
    L Boog
    Dec 16, 2025
    5.0
    Nikki, Lamont and staff were outstanding with their service. Polite and very friendly. I will be back for any other needs
  • OP
    Orlando Perez
    Dec 15, 2025
    1.0
    Needed a tire sensor replaced for a 2015 Toyota Camry....I was quoted $180.00 by the young lady at the counter if the TPMS sensor was on stock but was charged $278.00 because it was not on stock. That's an additional $100.00 just to get the part delivered from a local part store (maybe 1/4 mile away) ...does not sound like something Mr. Tire or anyone should be doing. Did not argue, did not make a seen...will not be taking my service to Mr. Tire any longer... By the way, I checked the local Auto Zone and Advance auto, the TPMS sensor required for my car in those stores varied from $44.99-$47.99.......
  • BE
    BRYAN EDWARDS
    Dec 14, 2025
    4.0
    They were very quick, even though they were busy.. 4 brand new tires in 45 mins or less balanced and mounted.. I didn't get a chance to scroll on my phone good...plus $630 for all 4 small special tires good price to boot.. so I'm good with them....they're my #1 out of my 3 tire spots... Mr Tires & Firestone....
  • BP
    bobby Pritchett
    Nov 25, 2025
    5.0
    The store was clean with a seating area for customers. Staff was friendly and fast. I was checked in for a new set of tire . They were quick to my vehicle in the bay area and the job was perform fast with professionalism appreciated that because I was pressed for time and they really took care of me. Thank You Mr Tire and sraff.

Frequently Asked Questions About Mr. Tire Auto Service Centers

What types of services does Mr. Tire Auto Service Centers provide?

Mr. Tire offers dealer-quality auto maintenance and repairs, including vehicle maintenance, inspections, installations, roadside assistance, and towing services.

What tire brands are available at Mr. Tire Auto Service Centers?

They specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.