Mr. Tire Auto Service Centers

4.4
666 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
13807 Warwick Blvd., Newport News, VA
23602, United States

Hours

Reviews

4.4
666 reviews
5 stars
530
4 stars
40
3 stars
15
2 stars
14
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some staff are praised for being friendly and helpful, while others are criticized for rudeness and unprofessional behavior.

Service Efficiency

Many customers reported long wait times for service, with some experiencing delays even with scheduled appointments.

Quality of Work

While some customers were satisfied with the quality of repairs, others reported issues such as incomplete work and misdiagnoses.

Pricing Transparency

Several reviews mentioned unexpected charges and a lack of clarity regarding pricing, leading to dissatisfaction.

Management Issues

There are complaints about management and staff professionalism, with some customers noting a lack of accountability and poor communication.
  • PP
    Patricia
    Nov 17, 2025
    4.0
    The mecanic forgot my updated oil change sticker so I reminded him 😀
  • NW
    Nathaniel Woodard
    Nov 9, 2025
    5.0
    Service speed was moderate. I normally drop off so I don’t have to wait but the wait this time wasn’t that bad. Services were completed and the price wasn’t too bad. Overall, I was happy with my visit an will continue to bring my vehicle to this location.
  • SS
    stayupbeat1
    Nov 6, 2025
    3.0
    Didn't enjoy the customer service the receptionist was a little rude when I asked for a state inspection for my vehicle.
  • RO
    Randy Osborne
    Nov 5, 2025
    1.0
    Staff was fine. But when I called to schedule an appointment, I expected my car to be serviced at that time. I even arrived early. I was told it would be about an hour and a half before I was seen... Then my truck was in the bay for another 3.5 hours. Nikki did offer a discount on the service, but 5 hours for a service that should have been no more than 2 is a bit absurd.
  • BB
    blin
    Oct 24, 2025
    2.0
    The lady up front was very accommodating and helpful, however they did take way longer than expected. I went in to install 2 front tires and my TPMS on my Cayenne, after the installation the TPMS light did not go away and they do not work I am unable to see my PSI for any tire. Very satisfied with the tire installation but will not be going back because I was charged 270+ for repairs that did not do anything.

Frequently Asked Questions About Mr. Tire Auto Service Centers

What types of services does Mr. Tire Auto Service Centers provide?

Mr. Tire offers dealer-quality auto maintenance and repairs, including vehicle maintenance, inspections, installations, roadside assistance, and towing services.

What tire brands are available at Mr. Tire Auto Service Centers?

They specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.