Jiffy Lube

4.0
432 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in NEWPORT NEWS. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
730 J Clyde Morris Blvd, Newport News, VA
23601, United States

Hours

Reviews

4.0
432 reviews
5 stars
279
4 stars
43
3 stars
24
2 stars
9
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently praised the quick service, with many noting oil changes completed in under 30 minutes.

Customer Service

Overall, customer service was highlighted positively, with many reviews mentioning friendly and professional staff.

Pricing

While some customers appreciated the reasonable prices, others expressed concerns about rising costs and lack of discounts.

Quality of Work

There were mixed reviews regarding the quality of work, with some customers reporting issues like unreset oil change notifications and tire pressure problems.

Facility Cleanliness

The cleanliness of the facility was generally well-received, with several customers noting a clean environment.
  • DL
    Dana Lewis
    Nov 13, 2025
    5.0
    Professional, friendly service
  • DO
    David Osborn
    Nov 13, 2025
    5.0
    Excellent service, prompt and professional.
  • SJ
    Samuel Jones
    Nov 10, 2025
    4.0
    Personnel were quick and efficient. They adhere to the rule of N and out in 15 minutes.
  • KC
    Kevin Conder
    Oct 27, 2025
    3.0
    Didn’t have conventional oil so had to pay more. Also did not have window cleaner for me to get the free rain-x treatment.
  • HA
    Hussain Azizi
    Oct 17, 2025
    3.0
    I'm a little disappointed with my service at Jiffy Lube. I have gone to Jiffy Lube for several years and I always get excellent service. I brought my car for an oil change as I usually do and the service was fast and the team was very nice but unfortunately the oil setting was not reset and also my tires in the back did not have air and I asked them to fill it to the appropriate pressure and they told me that this was done but that was not done as my light was still on. I brought the car back and I was told that my tire sensor does not work and that's why I'm getting this light. I took my car for air and the sensor was checked and the sensor is working just fine. I filled it with air and the light is gone.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service