Enterprise Rent-A-Car

Reviews

• DD

  doczelda

  4 days ago
  5.0
  Very professional and patient.
• CH

  Cathryn H

  Nov 17, 2025
  5.0
  Friendly and helpful! Thank you!
• JI

  Johnny Iron88

  Nov 6, 2025
  1.0
  Unprofessional. Do not rent from this location. Booked a rental, was called and asked to call back by Ben, i called back and was disconnected. Called back a second time no answer. Reservation was for 4pm, called a third time at 355pm and was told they have no vehicles available and they were unwilling to find a nearby location that had a rental available. Very rude on the phone the entire call cutting me off saying “i dont know whats what, i just got here!” Rent from a different location or different company all together
• MT

  Mike T.

  Nov 3, 2025
  3.0
  If I could this would be a two-part review with two different ratings. Five Stars for Shabrika and Two Stars for the rest. My insurance company authorized a car for pickup on 10/17. The rental agency had no cars for me until 10/21. No other provisions were offered. When I arrived to pickup the vehicle on 10/21, I was told they didn't have the proper size and gave me a smaller car. However Shabrika was very helpful and promised to call me if a larger one was turned in. I got the call later that day and picked up the proper size vehicle. As I left the facility the low tire pressure light came on. I didn't have time to return so I checked the air pressure later and saw it was low 8 lbs. I filled the tire that night and checked it again the next day and it was low again. On 10/18 I returned to the facility to report the leaky tire. I was told to take it to Firestone and get it repaired at their cost. I protested the idea of wasting hours of my time getting a tire repaired but there was no alternative offered so I left and just kept adding air every day to a vehicle which would have been unsafe otherwise. I returned the vehicle the morning of 11/03 and was told the insurance company only authorized until 11/02 so I was responsible for an extra day. I told them I was informed by the insurance company I was authorized until 11/07, and besides 11/02 was a Sunday and they're closed on weekends. Eventually Shabrika took over from the other employee and fixed it so there would be no discrepancies.
• ZZ

  Zack

  Oct 28, 2025
  4.0
  My car smelled of weed and cigarettes when I picked it up and all of the seats were stained. When I asked about an alternative vehicle of a comparable size, I was told they had no other vehicles available at that time. The associate who I picked the car up from on Thursday was incredibly friendly and helpful despite the lack of vehicles.

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