Certified by David's Towing and Tire • Mar 01, 2026
Reviews
4.1
156 reviews
5 stars
115
4 stars
7
3 stars
3
2 stars1
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their helpfulness and dedication to service.
Timeliness
Several reviews noted quick response times and efficient service, with many customers appreciating the promptness of the towing and repair services.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, citing instances of perceived overcharging and lack of transparency in billing.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding unprofessional behavior from certain staff members and negative experiences during specific interactions.
DN
David Nelson
6 days ago
1.0
⭐ 1-Star Review – Do NOT Recommend ⭐
I had an absolutely terrible experience with David’s Towing and Tire and feel compelled to warn others — especially veterans and anyone who deserves respect and basic decency.
First, when one of our family members — a veteran — needed assistance, the response was not just unprofessional but downright disrespectful. Instead of support and courtesy, we were met with impatience and dismissive attitudes that made an already stressful situation far worse. Being a veteran shouldn’t mean getting treated like a burden, but that’s exactly how it felt here.
The customer service from the front desk was rude, impatient, and unhelpful on multiple occasions. Rather than answering questions or offering clear communication, the staff seemed frustrated to even speak with us — an attitude that only escalated tension. They seemed to lose interest in helping once they knew we were paying customers with legitimate concerns. 
Other customers online have reported similar issues — including employees being rude or cursing at them during service calls, long waits with no communication, and unprofessional behavior that made them regret ever coming here. Some reviews even describe staff as unprofessional and lacking in basic courtesy. 
When a business offers essential services like towing, roadside help, and vehicle repairs, there’s an expectation of prompt, respectful, and supportive service. Unfortunately, that has not been our experience here — and it seems to be echoed by others.
For anyone who values good communication, respect for customers (especially veterans), and professionalism, I highly recommend taking your business elsewhere.
CJ
Charles James
Feb 5, 2026
5.0
Had an appointment for state inspection very prompt and professional
GF
Greg Field
Jan 19, 2026
5.0
Great company! Very reasonable pricing. Would definitely call again!
AW
Andrew Whitehead
Jan 12, 2026
1.0
Driver was rude and gestured to just move along with "shooing" hand motion. Driver blocked the only entrance to an entire shopping center to unload instead of just pulling to the side of the road. Truck tag UC69-441, Turnpike Rd, Portsmouth, 11-12-26, ~9:35am
AK
Amber Kirby
Jan 3, 2026
5.0
Arrived 20 minutes after placing the call for a tow on a Saturday, and was easily able to get my car out of a difficult parallel parking situation - while being friendly about it.
AAA would have been over an hour so I appreciated being out of the cold and on my way quickly. No one wants to need a towing company but I’m glad to have one should I need them again.
Frequently Asked Questions About David's Towing and Tire
What are your business hours?
Our business operates from Monday to Friday from 8:00 AM to 5:00 PM.
Where are you located?
Our facility is situated at 11606 Jefferson Ave Newport News, VA 23606.
Do you offer automotive repairs or just towing and tires?
We provide a comprehensive range of automotive services, including state inspections, complex diagnostics, and various repairs in addition to our towing and tire services.
What types of vehicles do you work on?
Our services extend to a diverse array of vehicles, encompassing cars, trucks, SUVs, fleet vehicles, and recreational vehicles (RVs).
Do you work on RVs and do inspections?
Indeed, we offer inspection services and comprehensive repair solutions for recreational vehicles (RVs).
Do you offer DOT inspections?
Affirmative, we provide state-certified Department of Transportation (DOT) inspections.
Do you offer road service DOT inspections?
Yes, we do offer road service Department of Transportation (DOT) inspections. Please contact us for more information.
What are the business hours of David's Towing and Tire?
David's Towing and Tire operates Monday to Friday from 8:00 AM to 5:00 PM, with emergency towing services available 24/7.
Where is David's Towing and Tire located?
It is located at 11606 Jefferson Ave, Newport News, VA 23606.
Does David's Towing and Tire offer automotive repairs or only towing and tire services?
They provide a comprehensive range of automotive services including state inspections, complex diagnostics, repairs, towing, and tire services.
What types of vehicles does David's Towing and Tire service?
They work on cars, trucks, SUVs, fleet vehicles, and recreational vehicles (RVs).
Do they provide DOT inspections, including road service DOT inspections?
Yes, they offer state-certified Department of Transportation (DOT) inspections and road service DOT inspections. Contact them for more details.
Which tire brands does David's Towing and Tire offer?
They offer brands including Michelin, Goodyear, GT Radial, Falken Tires, ANCO, Baldwin Filters, Moog, Meritor, and DieHard.
What payment methods are accepted at David's Towing and Tire?
They accept American Express, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Are there any nearby automotive services to David's Towing and Tire?
Yes, nearby automotive services include Gilmore's Detailing and Tire City Inc, which offer automotive repair and tire services, convenient for additional vehicle needs.
Where can customers find financial or ATM services near David's Towing and Tire?
Customers can use nearby ATMs such as The Exchange Network, LibertyX Bitcoin ATM, and Bank of America ATM for convenient access to financial services.
What nearby places might customers visit before or after their service at David's Towing and Tire?
Customers might visit Walgreens for pharmacy and convenience shopping, Riverside Regional Hospital for health needs, or Deer Park Ranger Station and City of Newport News Parks for outdoor recreation.
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Certified March 01, 2026Yext Knowledge Graph
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