Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Newport News #6775 in Newport News, VA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Newport News, VA or call us at (757) 933-6174.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.6
273 reviews
5 stars
209
4 stars
38
3 stars
13
2 stars4
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Ernie, received high praise for their helpfulness, knowledge, and friendly demeanor, contributing to a positive customer experience.
Product Knowledge
Customers noted the staff's expertise in diagnosing issues and providing appropriate solutions, often going above and beyond to assist.
Store Environment
The store is described as clean, organized, and well-stocked, enhancing the shopping experience for customers.
Mixed Experiences
While most feedback is positive, there were isolated incidents of poor service from specific employees, indicating inconsistency in staff performance.
Value for Money
Customers found the pricing reasonable, though some noted that certain items could be pricey.
- SHsharon haislip2 days ago5.0ERNIE AND JUDY WENT OVER AND BEYOND HELPING MY DAUGHTER WITH HER CAR .WE HAD THE BATTERY TESTED AND THE TEST CAME BACK FINE .THE BATTERY CABLES WERE CORRIODED AND HE TOOK IT BEYOND HIMSELF TO TAKE IUT THE TIME TO CLEAN THEM FOR HER SO SHE COULD GO BACK TO DELIVERY FOR WORK Thank you all
- NWNathan WorshamNov 15, 20255.0Awesome customer service. Kurt was super friendly and informative. He helped me change my battery in the parking lot and it wasn't an easy one. We had to take apart the air box and put everything back together.
- MJMary JonesNov 13, 20255.0My car was overheating with a busted waterhose. A young gentleman, Nick help repair the hoses and fixed and restored with good advise. All the staff were helpful. A- plus service. Thank you for your service and much concern to help me. I truly appreciate all the help. They knew their business well.
- BDBilly DeeNov 9, 20255.0I own a couple of older vehicles and normally perform the repairs myself. To that end, I've been going to the 12599 Warwick Blvd AutoZone store for a couple of years now for my auto parts needs. Without fail, the staff has always been professional, courteous and genuinely biased towards helping the customer. My interactions have mostly been limited to Kurt, Ernie, Morgan, Judy but other sales associates have also been helpful. The sales team is always there to assist with a solution when the problem I'm experiencing goes beyond just a simple parts replacement. Their service is such a value add to AutoZone, I felt compelled to acknowledge such. AutoZone is the first place I'll go to whenever I'm working on my vehicles and need parts. Well done, team, for the excellent service and well done, AutoZone, for staffing your stores with such conscientious employees. The comments above were sent to the AutoZone Customer Care website as well.
- ECeddie cravensNov 9, 20255.0Always helpful and respectful. Amazing staff
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts in Newport News, VA?
AutoZone Auto Parts in Newport News is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 9:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup or delivery services?
Yes, AutoZone offers in-store pickup, same-day delivery, and curbside pickup services for customer convenience.
What types of automotive products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone.
Which automotive brands are available at AutoZone in Newport News?
AutoZone carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Newport News?
You can call AutoZone at (757) 933-6174 or email customer.service@autozone.com for assistance.
Where is AutoZone Auto Parts located in Newport News, VA?
AutoZone is located at 12599 Warwick Blvd, Newport News, VA 23606, USA.
Are there any good restaurants near AutoZone to grab a meal before or after shopping?
Yes, Soprano Italian Restaurant and Schooners Grill are nearby places where you can enjoy Italian and American cuisine respectively before or after your visit to AutoZone.
Where can I find automotive repair services conveniently close to AutoZone Auto Parts?
Mr. Transmission, Naaz Premium Tire & Auto Care, and JC Mechanics are nearby automotive repair and service centers close to AutoZone that you can visit for vehicle maintenance or repairs.
Is there a convenient money transfer service near AutoZone in Newport News?
Yes, Western Union is located nearby and offers money transfer services for your financial needs.
What other nearby services or shops might be useful to visit while at AutoZone?
Nearby you can also find Cool Wave Car Wash for vehicle cleaning, Jagged Edge Salon for beauty services, and Dean & Don's Farm Market for grocery shopping.