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AutoZone Auto Parts

4.3
(313 reviews)

Business Details

14365 Warwick Blvd, Newport News, VA
23602, United States
(757) 874-2553

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Warwick Blvd in Newport News, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Newport News, VA or call us at (757) 874-2553.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
14365 Warwick Blvd, Newport News, VA
23602, United States

Hours

Reviews

4.3
313 reviews
5 stars
188
4 stars
77
3 stars
25
2 stars
6
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers reported excellent and friendly service from staff, with many employees going above and beyond to assist.

Staff Knowledge

While many employees were praised for their knowledge and helpfulness, there were instances of misinformation and unprofessional behavior from some staff members.

Management Issues

Several reviews highlighted concerns about management, particularly regarding unhelpful or rude behavior from certain managers.

Product Availability

Customers appreciated the availability of parts and products, although there were occasional frustrations with stock levels.
  • RW
    Roschellia Wilson
    Feb 2, 2026
    5.0
    Always Great Service, no waiting ❣️
  • CD
    Clarence Davis
    Jan 23, 2026
    5.0
    I placed an order for pick up. The staff carried it to my car. I am elderly and that was so kind of him. Very nice employees work at this location. I appreciate them. Good customer service.
  • D1
    DLG Photo 15
    Jan 22, 2026
    5.0
    In and out with the help of a knowledgeable and helpful employee.
  • AS
    Andriw Sanz
    Nov 21, 2025
    1.0
    I’ve been a loyal AutoZone customer for over two years, and I’ve never had a single issue with any of the staff—until today. The manager who was on duty was extremely unprofessional and had one of the worst attitudes I’ve ever experienced in customer service. Instead of helping, he acted bothered and dismissive, making the whole interaction uncomfortable. It’s disappointing because this store has always treated me well, but today’s experience with the manager was completely unacceptable. Because of the way I was treated today, I will NOT be coming back to this location. Customers—especially loyal ones—should never be treated with that level of disrespect.
  • KH
    Kenneth N. Hiscock
    Nov 7, 2025
    5.0
    Helpfull staff

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open Monday through Friday from 7:30 AM to 10:00 PM.

Are there any weekend hours for AutoZone Auto Parts?

Yes, on Saturdays the store is open from 7:30 AM to 9:00 PM and on Sundays from 8:00 AM to 8:00 PM.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
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