Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1004 J Clyde Morris Blvd in Newport News offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.5
312 reviews
5 stars
210
4 stars
65
3 stars
24
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving commendations for their outstanding service.
Product Availability
While most customers found the store had what they needed, some noted that certain items were out of stock or that prices were higher compared to competitors.
Installation Services
Customers appreciated the free installation services offered for batteries and wiper blades, with several reviews highlighting the efficiency and professionalism of the staff during these services.
Mixed Experiences
Some customers reported negative experiences, particularly regarding warranty issues and slow service during busy times, indicating inconsistency in service quality.
Store Cleanliness
The stores were generally described as clean and well-organized, contributing to a positive shopping experience.
- TCToby ComeauxOct 14, 20254.0Store number 2390 in Newport News, Va. was great. Friendly, very helpful. Changed my battery in inclement weather. Store number 2115 in Yorktown was the opposite. Not friendly, refused to take care of my battery because of the weather. This all happened on the same day.
- RCRobert CashattOct 8, 20254.0Clean store The employees were helpful and nice.
- TATamara AtkinsAug 22, 20255.0Cashier helped me tremendously know what step I needed to have happen next when though it wasn't something they took care of.
- MMMichAug 9, 20253.0Went in today to get some trans fluid cuz mine was replaced recently and needed a little more. But the three stars is for the comment made when I showed my retired military ID, I asked if they did the discount and the comment “as long as you aren’t chair force” was stated. I laughed it off being ex army. Left a bad taste in my mouth, my father is retired air force and gave up 25 years of his life and dis meaningful work. Plus Air Force has our backs when boots hit the ground. You might have thought it was funny. I did not.
- JDJersey DevilJul 20, 20253.0Very seldom go there same as all other parts stores, be sure to compare prices
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is the Advance Auto Parts store located in Newport News?
Advance Auto Parts is located at 1004 J Clyde Morris Blvd, Newport News, VA 23602.
What are the operating hours of this Advance Auto Parts store?
The store is open Monday to Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts offer battery installation services?
Yes, they offer free battery installation with purchase on most products and also provide free battery testing and recycling services.
Can I get my windshield wipers installed at Advance Auto Parts?
Yes, Advance Auto Parts will install your windshield wipers for free with purchase. Exclusions may apply.
Does the store offer curbside pickup for orders?
Yes, Advance Auto Parts at this location offers curbside pickup.
What payment methods are accepted at this Advance Auto Parts store?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can a team member scan my vehicle's check engine code?
Yes, team members can scan your engine codes for free, though some exclusions may apply.
What nearby places can I visit before or after shopping at Advance Auto Parts?
Nearby places include Captain Clean Auto Wash for car detailing, 7-Eleven convenience store and gas station, and Domino's Pizza for dining options.
Are there car rental services near the Advance Auto Parts store?
Yes, Enterprise Rent-A-Car is located nearby, providing car and truck rentals for your convenience.
Where can I find automotive-related services near Advance Auto Parts?
Nearby automotive services include Sports Marine Center for boat parts and accessories, and Captain Clean Auto Wash for auto detailing.